Summary
Overview
Work History
Education
Skills
Training
Timeline
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Jennifer McMichael Coleman

Jennifer McMichael Coleman

Grinnell,IA

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, organized, ethical and detail-oriented.

Overview

17
17
years of professional experience

Work History

Stylist/Manager/General Manager

Great Clips
10.2008 - 10.2024
  • Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions
  • Structured internal operations and outlined policies and procedures
  • Oversaw routine ordering and inventory practices to optimize customer experiences
  • Directed employee selection, retention and continuous improvement
  • Led teams by example to deliver exceptional standard of work
  • Held teams accountable to rules and regulations for safe, consistent service
  • Upheld brand quality standards across all service levels
  • Scheduled staff shifts to guarantee adequate capacity for ideal operations
  • Handled conflict resolution among team members, promoting healthy work environment
  • Oversaw daily operations of business, ensuring efficiency and productivity
  • Fostered positive relationships with clients, vendors, and staff members
  • Established clear expectations and objectives for team members and helped each achieve goals.

Cosmetology Instructor

Faust Institute of Cosmetology
08.2007 - 11.2007
  • Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions
  • Structured internal operations and outlined policies and procedures
  • Oversaw routine ordering and inventory practices to optimize customer experiences
  • Directed employee selection, retention and continuous improvement
  • Led teams by example to deliver exceptional standard of work
  • Held teams accountable to rules and regulations for safe, consistent service
  • Upheld brand quality standards across all service levels
  • Scheduled staff shifts to guarantee adequate capacity for ideal operations
  • Handled conflict resolution among team members, promoting healthy work environment
  • Oversaw daily operations of business, ensuring efficiency and productivity
  • Fostered positive relationships with clients, vendors, and staff members
  • Established clear expectations and objectives for team members and helped each achieve goals.

Education

Cosmetology - undefined

Faust Institute of Cosmetology
Spirit Lake, Iowa

Skills

  • Leadership
  • Staff Development
  • Training and Development
  • Problem Resolution
  • Quality Assurance
  • Time Management
  • Inventory Control
  • Interviewing/Hiring Process
  • Excellent Customer Service Skills
  • Detail Oriented
  • Exceptional Organization Skills
  • Safety And Sanitation Standards
  • Positive Attitude
  • Team Member Training

Training

Attended GM to Leader twice through Great Clips Corporate, during which I was able to receive extra training in the Interviewing and Hiring Processes, Coaching and Reinforcement with new staff members, Policy and Procedures as well as Training of new staff members.

Timeline

Stylist/Manager/General Manager

Great Clips
10.2008 - 10.2024

Cosmetology Instructor

Faust Institute of Cosmetology
08.2007 - 11.2007

Cosmetology - undefined

Faust Institute of Cosmetology

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Jennifer McMichael Coleman