Jennifer Meaux
Victoria
Summary
Dynamic office management professional with extensive experience optimizing operations and enhancing workflows. Skilled in budget management, vendor negotiations, and policy implementation to boost team productivity. Proven ability to foster collaboration and streamline administrative processes across departments.
Overview
36
36
years of professional experience
Work History
Office Manager
Horizontal Wireline Services
Victoria
06.2022 - Current
- Managed daily office operations and ensured efficient workflow across departments.
- Supervised maintenance and alteration of office areas and equipment.
- Supervises the maintenance of office equipment, including copier, fax machine, etc.
- Handled day-to-day operations of facilities, including distributing building access keys and providing backup for security access cards.
- Managed office budget for inventory, postage, and vendor services to ensure cost-effective operations.
- Managed office inventory and placed new supply orders.
- Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
- Managed purchasing and tracked expenses for shop operations.
- Recorded and processed all expense reports for district manager and engineering team.
- Prepares and enters all job invoices.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Prepares and checks per diem expense reports for staff.
- Compiled and calculated bonus sheets for employees at the location.
- Completes and checks all new-hire paperwork and sends to Corporate HR. Provides HR and benefits support at location when necessary.
- Implemented office policies to improve communication and collaboration among teams.
- Handled scheduling and allocated resources and calendars to optimize team meeting effectiveness.
- Created spreadsheets in Excel to track employee vacation requests and sick days for resource planning.
- Participates as needed in special department projects.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coordinated scheduling and logistics for team meetings and company events.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Provided administrative support to management team including preparing reports and presentations.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Service Writer/Advisor
Southern Field Maintenance
Victoria
03.2019 - 08.2020
- Providing customers with detailed information about all available parts options provided by the original equipment manufacturer (OEM) and by aftermarket parts manufacturers.
- Advising customers about part warranties and potential cost savings.
- Coordinated with mechanics to identify necessary repairs and present cost-effective alternatives to customers.
- Assisted customers in evaluating options between vehicle repairs and trade-ins, ensuring informed decision-making.
- Oversaw service center scheduling and optimized workflow for mechanics to enhance service delivery.
- Contacting customers to update them on the status of their service, notifying them of any possible changes in their service and when their vehicle is ready to be picked up.
- Managed dispatch of incoming calls and provided troubleshooting assistance to customers.
Work Management Specialist/ planning/scheduling
BHP
Victoria
07.2013 - 01.2018
- Planned all work for the Maintenance department and scheduled said work.
- Supported field personnel in implementing and scheduling work to identify and fix well pad site.
- Created maintenance related work orders, requisitions and purchase orders.
- Managed tracking and ordering of parts and supplies to facilitate efficient maintenance activities.
- Supported field personnel in tracking maintenance issues from well pad site locations to ensure timely resolution.
- Conducted walk downs on jobs to verify accuracy of work orders and readiness of equipment, contractors, and personnel.
- Trained field employees on the use of SAP.
- Implemented SAP1 company wide.
Office Manager
Lufkin ILS
Victoria
08.2011 - 06.2013
- Managed accounts payable and receivable processes for South Texas.
- Monitored and managed inventory levels, coordinating timely ordering of supplies to maintain operational efficiency.
- Facilitated HR support by ensuring new employees completed required paperwork and overseeing hiring and termination processes.
- Managed incoming calls regarding billing and payments, ensuring prompt resolution of inquiries.
- Calculated and corrected financial tickets for rental, sales, and completed jobs.
Office Manager
Lordex Spine Institute
Victoria
06.2007 - 08.2011
- Managed billing and payments for patient services, ensuring timely processing and accuracy.
- Oversaw accounts payable, accounts receivable, inventory, and supply ordering to support financial operations.
- Managed collections for patients and insurance companies, improving cash flow and reducing outstanding balances.
- Billed all insurance companies for payments, including workers comp.
- Coordinated appointment scheduling for patients, ensuring efficient use of resources.
- Provided general HR support for all employees.
- Proficient in ICD9 and CPT coding.
Senior Administrative Assistant
Baker Hughes/ Baker Atlas
Pearland
03.2001 - 05.2007
- Assistant to the District Manager (Administrative, HR, Customer Service and Safety).
- Provided administrative support to an office of 30 people.
- Managed billing and payment inquiries to ensure timely resolution and customer satisfaction.
- Billed customers for services.
- Oversaw accounts payable, accounts receivable, inventory management, and supply ordering to support operational efficiency.
- Delivered HR support for insurance and payroll, addressing employee inquiries to maintain clear communication.
- Also responded to employee inquiries relating to HR.
- Calculated and corrected financial tickets for logging service operations.
- Managed OSHA and DOT regulatory compliance requirements.
- Coordinated logistics operations to optimize transportation and delivery schedules.
- Helped implement SAP company wide.
EMT
Alvin fire department
Alvin
02.1990 - 06.2000
Education
High school diploma or GED -
Friendswood High
Friendswood, TX05-1987
Associate - Business
Alvin Community College, U of H Clear Lake Texas
Alvin, TXSkills
- Office management
- Office administration
- Administrative support
- Medical billing
- Accounts receivable
- Accounts payable
- Medical coding
- CPT coding
- ICD-10
- Medical terminology
- Insurance verification
- Medical scheduling
- Data entry
- Order entry
- Record management
- Staff onboarding
- Compensation management
- Bookkeeping
- Accounting
- Accounting software
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Access
- Microsoft Powerpoint
- Visio
- 10 key calculator
- Typing
- Customer service
- Clerical experience
- Dispatching
- Project management
- Procurement
- Purchasing
- Supplier management
- Facility management
- Revenue generation
- Safety compliance
- Supply chain
- Technical writing
- Technical support
- IT proficiency
- Windows
- Digital accessibility
- Accessibility standards
- Time management
- Windows
- Digital accessibility
- IT proficiency
Groups
Houston Livestock Show and Rodeo Captain, 02/01/00, Present, HLSR volunteer for auctions and receptions and corral. We handle all livestock auctions, parties, receptions and crowd control.
Personal Information
Authorized To Work: US
Timeline
Office Manager
Horizontal Wireline Services
06.2022 - Current
Service Writer/Advisor
Southern Field Maintenance
03.2019 - 08.2020
Work Management Specialist/ planning/scheduling
BHP
07.2013 - 01.2018
Office Manager
Lufkin ILS
08.2011 - 06.2013
Office Manager
Lordex Spine Institute
06.2007 - 08.2011
Senior Administrative Assistant
Baker Hughes/ Baker Atlas
03.2001 - 05.2007
EMT
Alvin fire department
02.1990 - 06.2000
High school diploma or GED -
Friendswood High
Associate - Business
Alvin Community College, U of H Clear Lake Texas