Jennifer Medina
San Diego
Summary
To obtain a challenging positions, Where my diversified skills and excellent communication. Go back to school and pursue my dream as a registered nurse.
Overview
13
13
years of professional experience
1
1
Certification
Work History
X-ray Tech Aide
Imaging Health Care
San Diego, CA
05.2023 - Current
- Ensured patient safety by adhering to radiation safety protocols and guidelines.
- Collaborated with healthcare professionals to determine appropriate imaging techniques for patient needs.
- Coordinated communication between patients and healthcare providers to improve service delivery.
- Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
- Maintains a high quaintly of patient care and communicates positively and timely with co workers, physicians, patients and visitors
- Maintains efficient and timely patient flow, attempts to stay on schedule. Communicates any delays or changes in the procedure scheduling to appropriate staff, receptions and patient waiting in the lobby
- Supports other modalities when there are service interruptions such as scanner maintenance or patient cancellations
Front Desk Receptionist
Imaging Health Care
San Diego, CA
04.2022 - 05.2023
- Managed patient check-in and appointment scheduling using electronic health record systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Coordinated communication between medical staff and patients to ensure efficient operations.
- Maintained organized front desk area, ensuring a welcoming environment for visitors.
- Assisted with insurance verification and processed patient information accurately.
- Trained new reception staff on procedural protocols and system navigation.
- Monitored inventory of office supplies, ordering as necessary to maintain operations smoothly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Secretary's Assistant
Medinas Landscape
San Diego, CA
01.2019 - 04.2022
- Coordinated schedules and appointments for management to enhance operational efficiency.
- Managed correspondence, ensuring timely responses and efficient communication flow.
- Assisted in maintaining office supplies inventory, optimizing resource usage.
- Developed and implemented filing systems that improved document retrieval processes.
- Prepared meeting agendas
- Managed heavy calendar schedules efficiently without any conflicts resulting in uninterrupted workflow for the Secretary.
- Answered customers invoice question and resolve issues discovered during invoicing and collecting payment processes
Medical & Personal Assistant
San Diego Cosmetic Laser/ Gynecology Clinic
02.2013 - 06.2016
- Front office and back office
- Scheduling appointments
- Answering telephones
- Verifying insurance and submitting insurance authorization
- Exceptional sales ability and customer service
- In-depth knowledge of cosmetics, skin type, etc.
- Extremely organized in all aspects of work
- Excellent people skills and customer service
- Great communication skills, both oral and written
- Organized and thorough in all work
- Answer phone when managers wasn’t available/Take messages
- Planning and doing different events for the company
Education
Medical Assistant -
UEI College
San Diego, California03.2012
High School Diploma - undefined
Hoover High School
San Diego, California06.2010
Skills
- Complete and accurately gather vital signs and patient charting
- Proficient in Prior Authorizations, Insurance, Billing (CPT/ICD-9), and Medi-Soft
- Efficient in Injections, Venipuncture, EKG, Spirometry, and Urinalysis
- Outstanding customer service/ Communication skills
- Fast leaning
- Bilingual Spanish/English
Certification
- CPR Certified
- HIPPA Certified
- OSHA Certified
Languages
English
Spanish
Timeline
X-ray Tech Aide
Imaging Health Care
05.2023 - Current
Front Desk Receptionist
Imaging Health Care
04.2022 - 05.2023
Secretary's Assistant
Medinas Landscape
01.2019 - 04.2022
Medical & Personal Assistant
San Diego Cosmetic Laser/ Gynecology Clinic
02.2013 - 06.2016
High School Diploma - undefined
Hoover High School
Medical Assistant -
UEI College