Jennifer Melara
Rancho Cucamonga,CA
Summary
Adept Pharmacy Technician with a proven track record at Rite Aid Pharmacy, showcasing exceptional problem-solving skills and a commitment to patient confidentiality. Spearheaded a system to track expired medications, enhancing pharmacy compliance and efficiency. Known for outstanding time management abilities and professionalism, significantly improving patient satisfaction and pharmacy productivity.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
IHSS
05.2013 - Current
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Prepared meals and snacks and fed clients.
Pharmacy Technician
Rite Aid Pharmacy
09.1997 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Maintained clean and organized work environment, adhering to health and safety standards.
Education
High School Diploma -
Newport Harbor High
Newport Beach, CA06-1989
Skills
- Billing support
- Proper labeling
- Medication dispensing
- Ordering and stocking medications
- Confidentiality and HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Receiving incoming supplies
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
- California License number TCH 21828
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Nevada License number PT26926
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- NABP profile number 1453542
Languages
English
Full Professional
Timeline
Caregiver, Special Needs
IHSS
05.2013 - Current
Pharmacy Technician
Rite Aid Pharmacy
09.1997 - 12.2023
High School Diploma -
Newport Harbor High