Jennifer Melcher
Taylorsville,KY
Summary
Results-driven Senior Project Manager with extensive experience in client relationship management and problem-solving. Known for effectively managing end-to-end project lifecycles and ensuring accuracy in production processes to drive customer satisfaction and project success.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Senior Project Manager
Vivid Impact
Louisville, KY
08.2015 - 08.2026
- Managed the end-to-end production of monthly promotional signage programs for convenience store customers, ensuring projects were completed accurately and on schedule.
- Reviewed customer orders to define project scope, quantities, specifications, and production requirements.
- Monitored projects from order entry through completion, tracking deadlines and resolving issues to keep production on schedule.
- Maintained production jobs, coordinating workflow and ensuring accurate communication throughout the production process.
- Compiled and reviewed customer orders to determine project scope, quantities, specifications, and production requirements.
- Prepared detailed production estimates based on customer orders, materials, labor, and project requirements.
- Entered and maintained production jobs, coordinating workflow and ensuring accurate information was communicated throughout the production process.
- Performed quality-control inspections on completed signage, identifying and correcting errors in content, quantities, specifications, and overall production before shipment.
- Coordinated between customers, production teams, shipping, and billing to ensure seamless project execution from initial order through final delivery.
Administrative Assistant
Freedom Metals, Inc
Louisville, KY
01.2011 - 08.2015
- Provided daily administrative and clerical support in a fast-paced scrap yard environment, maintaining accurate records and ensuring efficient office operations.
- Assisted customers with scrap transactions by answering questions, providing pricing information, and processing purchases and payments to ensure smooth transactions.
- Assisted customers with scrap transactions, answering questions, providing pricing information, and processing purchases and payments.
- Prepared and maintained customer, vendor, inventory, and transaction records with a high level of accuracy.
- Processed invoices, receipts, tickets, and other documentation while ensuring transactions were properly recorded and organized.
- Coordinated with yard personnel, customers, drivers, and vendors to facilitate accurate processing and movement of materials, enhancing workflow.
- Reconciled daily transactions and paperwork, identified discrepancies, and collaborated with management to resolve issues, ensuring financial accuracy.
- Maintained organized filing systems and confidential business records while supporting compliance with company procedures.
Education
No Degree - Forensic Science
University of Louisville
Louisville, KYHigh School Diploma -
Assumption High School
Louisville, KY05-1992
Skills
- Project development
- Project planning
- Project managementtt
- Quality control
- Cross-functional collaboration
- Multitasking
- Production scheduling
- Attention to detail
- Project development
- Multitasking Abilities
- Teamwork and collaboration
- Excellent communication
Certification
Kentucky Board of Pharmacy - Pharmacy Technician
Timeline
Senior Project Manager
Vivid Impact
08.2015 - 08.2026
Administrative Assistant
Freedom Metals, Inc
01.2011 - 08.2015
No Degree - Forensic Science
University of Louisville
High School Diploma -
Assumption High School