Jennifer Melgar
The Colony,Texas
Overview
6
6
years of professional experience
Work History
Sales Consultant/ Receptionist
Massage Heights
01.2017 - 07.2018
- Created an Excel spreadsheet to enter customer data and notify them of upcoming promotions and sales
- Answered multiple phone calls in a timely manner and scheduled or confirmed appointments
Sales Associate
The Soccer Corner
07.2018 - Current
- Maintain the appearance of the store to company standards and properly ticket all merchandise in preparation to be received on the sales floor
- Resolve customer complaints, guide them, and provide relevant information on products
- Assist in various product launch events by selecting product styles and designs to increase sales
Customer Care Advocate
IDLife
01.2020 - 07.2020
- Responded to telephone and email inquiries regarding the availability of products or status of orders and provide quality service to customers
- Worked closely with other departments within the company to ensure proper handling of customer requests
Hearts Member
Marking
12.2017 - Current
- Creating video content to demonstrate goods being donated to families
- Assist in planning food events to raise money
Education
Bachelor of Business Administration - Marketing
University of North Texas
Associate of Arts - Business Field
Collin College
Skills
- Hardworking and creative individual with experience in sales and customer relations
- Experienced at working in fast-paced environments demanding strong organizational,
- Leadership, and interpersonal skills Skilled in Microsoft Office systems such as Word,
- Excel, PowerPoint, and Outlook
Timeline
Customer Care Advocate
IDLife
01.2020 - 07.2020
Sales Associate
The Soccer Corner
07.2018 - Current
Hearts Member
Marking
12.2017 - Current
Sales Consultant/ Receptionist
Massage Heights
01.2017 - 07.2018
Bachelor of Business Administration - Marketing
University of North Texas
Associate of Arts - Business Field
Collin College