Jennifer Mendoza
Oceanside,CA
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
Upland, CA
03.2023 - Current
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed complimentary services, battery installation, testing, and wiper installations.
- Processed incoming orders for parts from customers accurately and efficiently.
- Answered incoming telephone calls to provide store, product, and service information.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with inventory management by stocking shelves, organizing items, and restocking supplies as needed.
Retail Sales Associate
Tommy Hilfiger Store
Carlsbad, CA
07.2023 - 03.2024
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Promoted special offers and discounts to encourage additional purchases.
- Kept informed about new products arriving at the store on a regular basis.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
El Camino High School
Oceanside, CA06-2024
Associate -
Universal Technical Institute of California Inc
Rancho Cucamonga, CASkills
- Product Sales
- Upselling
- Cash Handling
- Positive and professional
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Excellent communication skills
- Flexible Schedule
- Relationship selling
- Problem-solving skills
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Retail Sales Associate
Tommy Hilfiger Store
07.2023 - 03.2024
Sales Associate
AutoZone
03.2023 - Current
High School Diploma -
El Camino High School
Associate -
Universal Technical Institute of California Inc