Jennifer Mennenga
Tucson,AZ
Summary
Customer service professional experienced in troubleshooting and resolving issues. Uses critical thinking and adept in problem solving to resolve customer concerns. Ability to work under pressure and complete deadlines. Works well independently and with a team.
Overview
10
10
years of professional experience
Work History
Receptionist
Coolidge Fuel LLC
07.2020 - Current
- Daily tasks of accounts receivable/ accounts payable, employee payroll weekly. Answered phones for a busy office, communicating with clients/ subcontractors while problem solving. Very efficient with computers, Microsoft Office, Word, Excel, PowerPoint, Etc. Made spread sheets, kept billing organized and timely, making sure bills and payroll go out on time.
Surgical Biller/ Surgical Technologist
Tempe St. Lukes
12.2018 - 06.2020
- Did the billing for surgical procedures, for example, anything implanted in the patient. (Mesh for hernia's, implants for any patient that had a joint in their body replaced. Knees, Hips, Shoulders. Plates and screws for trauma patients, broken ankles, toes, finger, hands, wrists, etc.) Also worked in the operating room scrubbed in surgery assisting the surgeon. Preparing the surgical suite before every surgery. Helping the team clean the operating room and get it ready for the next case.
Traveling Certified Surgical Technologist
American Mobile Healthcare
06.2015 - 09.2018
- Traveled to hospitals throughout the country that needed additional help in the surgical department. Worked alongside surgeons assisting them in surgery. Got the surgical suite ready for each case. Cleaned up the room and got it ready for the next procedure.
Education
Diploma -
Dobson High School
Mesa, AZAssociate of Applied Science - Surgical Technology
Brookline College
Tempe, AZ04.2002
Skills
- Multitasking and prioritization
- Meticulous and organized
- Data entry
- Customer and client relations
- Supports members with troubleshooting and deescalating
- Technical skills and computer knowledge with word processing and records mabagement
Timeline
Receptionist
Coolidge Fuel LLC
07.2020 - Current
Surgical Biller/ Surgical Technologist
Tempe St. Lukes
12.2018 - 06.2020
Traveling Certified Surgical Technologist
American Mobile Healthcare
06.2015 - 09.2018
Diploma -
Dobson High School
Associate of Applied Science - Surgical Technology
Brookline College