Jennifer Merchant
Duncan,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Analyst, Opportunity to Cash
Halliburton Energy Services
08.2022 - Current
- Facilitated successful customer deployments of OpenInvoice and OpenTicket to enhance operational efficiency.
- Analyzed customer concerns and implemented solutions to resolve disputes and maintain positive relationships.
- Managed eCatalog requests for new and existing price books to enhance pricing accuracy.
- Updated customer EDI information to ensure accurate data management.
- Documented and updated customer billing notes and requirements to ensure accuracy.
- Contributed to team efforts aimed at streamlining electronic field ticket automation for improved efficiency.
- Contributed team involvement in system testing to ensure HAL and Canada S/4 functionality.
Senior Billing Specialist
Halliburton Energy Services
04.2012 - 08.2022
- Conducted thorough investigations into billing issues to guarantee accurate and prompt billing processes.
- Facilitated processing and issuance of approved credit and debit memo requests.
- Managed and updated spreadsheets to ensure accurate SOX report and cancellation log maintenance.
- Executed invoice correction requests (ICRs) to ensure accurate billing records.
- Verified and validated supporting documentation to ensure accuracy during invoicing process.
- Reviewed invoice packets to ensure completeness and readability standards.
- Evaluated and validated customer-required entries for accuracy and compliance.
- Created and reviewed billing documents to ensure accuracy and compliance. Edited documents for clarity and consistency. Validated final versions for submission to clients.
- Executed submission of invoices to customers according to specified guidelines.
Education
Associate of Applied Science - Business Management/Administrative Accounting
Murray State College
Tishomingo, OK05.2002
Skills
- Time management
- Data research and validation
- Teamwork
- Accountable
Timeline
Analyst, Opportunity to Cash
Halliburton Energy Services
08.2022 - Current
Senior Billing Specialist
Halliburton Energy Services
04.2012 - 08.2022
Associate of Applied Science - Business Management/Administrative Accounting
Murray State College