Jennifer Merchant
Duncan,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Analyst, Opportunity to Cash
Halliburton Energy Services
Duncan, OK
08.2022 - Current
- Facilitated successful customer deployments of OpenInvoice and OpenTicket to enhance operational efficiency.
- Analyzed customer concerns and implemented solutions to resolve disputes and maintain positive relationships.
- Managed eCatalog requests for new and existing price books to enhance pricing accuracy.
- Updated customer EDI information to ensure accurate data management.
- Documented and updated customer billing notes and requirements to ensure accuracy.
- Contributed to team efforts aimed at streamlining electronic field ticket automation for improved efficiency.
- Contributed team involvement in system testing to ensure HAL and Canada S/4 functionality.
Senior Billing Specialist
Halliburton Energy Services
Duncan, OK
04.2012 - 08.2022
- Conducted thorough investigations into billing issues to guarantee accurate and prompt billing processes.
- Facilitated processing and issuance of approved credit and debit memo requests.
- Managed and updated spreadsheets to ensure accurate SOX report and cancellation log maintenance.
- Executed invoice correction requests (ICRs) to ensure accurate billing records.
- Verified and validated supporting documentation to ensure accuracy during invoicing process.
- Reviewed invoice packets to ensure completeness and readability standards.
- Evaluated and validated customer-required entries for accuracy and compliance.
- Created and reviewed billing documents to ensure accuracy and compliance. Edited documents for clarity and consistency. Validated final versions for submission to clients.
- Executed submission of invoices to customers according to specified guidelines.
Education
Associate of Applied Science - Business Management/Administrative Accounting
Murray State College
Tishomingo, OK05.2002
Skills
- Time management
- Data research and validation
- Teamwork
- Accountable
Timeline
Analyst, Opportunity to Cash
Halliburton Energy Services
08.2022 - Current
Senior Billing Specialist
Halliburton Energy Services
04.2012 - 08.2022
Associate of Applied Science - Business Management/Administrative Accounting
Murray State College