JENNIFER MERLOCK
Claret Wine Bar
New York,NY
2027
years of professional experience
Highly organized and motivated Account Executive with 20 years experience. A demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Skilled in fast-paced environments, I’ve successfully managed multiple brand partnerships within tight deadlines, consistently hitting sales goals.
Work History
Brand Sales Representative
- Developed product knowledge to effectively communicate brand benefits and features to customers.
- Executed daily sales strategies to enhance brand visibility in retail environments.
- Assisted in managing inventory levels to ensure product availability and minimize stockouts.
- Built strong customer relationships, providing personalized recommendations based on individual needs.
- Achieved consistent sales growth by identifying new opportunities and fostering long-term partnerships with key clients.
- Regularly exceeded sales targets by staying abreast of industry developments and adjusting strategies accordingly.
Restaurant Manager
5 Years 10 Months- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Account Executive
1 Year 7 Months- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Communicated between internal and external stakeholders, clients and vendors.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
- Presented key decision-makers with new and updated account strategies.
- Met and exceeded service level goals by identifying and achieving standards and expectations.
- Conducted informational trainings and briefings to clients on new features and updated products.
Account Executive
1 Year 7 Months- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Met and exceeded service level goals by identifying and achieving standards and expectations.
- Presented product concepts and offerings to clients based on established specifications and preferences.
- Overlooked three accounts on a monthly basis.
- Conducted informational trainings and briefings to clients on new features and updated products.
Education
Certificate - Cosmetology Education
Skills
Sales Strategies Implementation
Account Management
Business Development and Planning
Customer Relationships
Verbal and Written Communication
Goals and Performance
Strategic Selling
Sales Quota Achievement
Strong Presentation Skills
Client Relationship Building
Profit and Loss Accountability
Quarterly Reviews
Strong Relationships
Payroll Preparation
Promote Products
Onsite Visits
Expanding Territories
Accomplishments
Number 1 Account Executive in the United States.
Timeline
Restaurant Manager
Claret Wine Bar
09.2020 - CurrentRead More
Account Executive
HUM Nutrition
08.2018 - 03.2020Read More
Account Executive
Neal’s Yard Remedies
08.2018 - 03.2020Read More
Make Up Designory
Certificate from Cosmetology Education
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