Jennifer Mfum
North Billerica,MA
Summary
Detail-oriented Home Care professional adept in offering client assistance with daily livingactivities, transportation and overall well-being. Offering 8years of healthcare experience,including monitoring clients with developmental disabilities and adhering to patient careplans. Superior record of patient dedication and commitment to promoting comfort andquality care. Authorized to work in the US for any employer
Overview
2025
2025
years of professional experience
Work History
Shift Coordinator
Amego Inc
Milford, MA
5 2023 - Current
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Caregiver, Special Needs
United Cerebral Palsy Of Georgia
Georgia
2 2022 - 4 2023
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
COLLECTION SITE SPECIALIST
COVID, Boston University
Boston ma , MA
9 2020 - 2 2021
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
Caregiver, Special Needs
Sevenhills foundation
Andover , MA
01.2016 - 03.2021
- Helped patients reach plan of care goals through case reviews.
- Maintained clients' records by reviewing case notes and logging events andprogress
- Implemented case management plans, provided assessments, and offeredcounseling and support
- Assisting the program director with the completion of paperwork
- Taking individuals to their appointments
- Scheduling appointments
- Making sure all shifts are covered
- Solving any issue or problems when the manger is off the clock.
- Coached and mentored new employees on company policies and procedures.
- Assisted with new employee training and conducted performance reviews to trackoverall progress
- Handled employee discipline and termination according to company policies.
- Prevented patient injuries by providing necessary restraints and appropriate supports
- Enhanced patient wellbeing by supporting participation in recreational activities
- Helped patients adjust to hospital routines and thrive in structured environments
- Administered medications, collected specimens or drew blood to assist withdiagnostic and treatment protocols
- Transported client to doctor's appointments and to complete other related errands
- Ensured clients' well-being, safety and comfort in adherence with physicians' orders
- Maintained clean and well-organized environment to promote client happiness andsafety
- Monitored clients' progress to report necessary changes
- ADLS
- Toileting/ grooming / activities of daily living / transportation.
- Participated in multi-skilled activities, supporting patient-centered approach toachieving desired outcomes
- Assisted patients with eating, bathing, and grooming, supporting activities of dailyliving
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Monitored patient condition and reported changes to the nursing staff.
- Implemented nursing care plans by performing patient care activities undersupervision of licensed nurses
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Performed hourly rounds and responded promptly to call lights.
- Observed and documented patient behavior and performed laboratory tests.
Education
Human Services
Middlesex Community College - Bedford
LowellSkills
- CPR Certification First Aide
- MAP certification
- CHW CERTIFICATE
- CPI CERTIFICATE
- Safety care
Timeline
Caregiver, Special Needs
Sevenhills foundation
01.2016 - 03.2021
Human Services
Middlesex Community College - Bedford
Shift Coordinator
Amego Inc
5 2023 - Current
Caregiver, Special Needs
United Cerebral Palsy Of Georgia
2 2022 - 4 2023
COLLECTION SITE SPECIALIST
COVID, Boston University
9 2020 - 2 2021