Jennifer M. Gunterman
Chicago,IL
Summary
Reliable and hardworking professional with over 10 years of experience in customer service, retail operations, and team leadership. Seeking a position within Illinois Masonic Medical Center where strong work ethic, attention to detail, and ability to work in fast-paced environments can contribute to high-quality patient care and daily operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Merchandiser
Lowe’s
Chicago, IL
01.2021 - Current
- Downstock merchandise and maintain organized inventory on the sales floor
- Reset beams, racking systems, and product displays to company standards
- Ensure safety compliance when operating equipment and handling materials
- Assist team members and customers with product location and support
- Provided efficient and friendly customer service in a high-volume environment
- Handled cash transactions accurately and balanced registers
- Resolved customer issues and answered product-related questions
Baker
Sam’s Club
Chicago, IL
01.2018 - 01.2021
- Prepared baked goods and fulfilled daily production orders
- Operated ovens and maintained food safety and sanitation standards
- Managed early morning workload to meet strict deadlines
- Supervised front-end operations and coordinated employee breaks
- Monitored register tills and ensured accurate cash handling procedures
- Supported team members and handled customer concerns
Cashier
Discovery Clothing
Chicago, IL
01.2015 - 01.2018
- Assisted customers and processed purchases efficiently
- Maintained clean and organized checkout area
- Balanced cash registers and handled daily transactions
Key Holder
Hot Rags
Chicago, IL
01.2011 - 01.2015
- Opened and closed store independently
- Managed register counts and completed bank deposits
- Delivered excellent customer service and maintained store operations
Education
High School -
Mather High School
Chicago, ILSkills
- Strong work ethic and reliability
- Team collaboration and leadership
- Problem-solving and critical thinking
- Customer service and communication
- Inventory management and organization
- Safe operation of machinery and equipment
- Ability to work in fast-paced, high-pressure environments
Certification
- Certified Forklift Operator
- OPE (Operating Powered Equipment) Certified
- Ballymore Lift Equipment Certified
Timeline
Merchandiser
Lowe’s
01.2021 - Current
Baker
Sam’s Club
01.2018 - 01.2021
Cashier
Discovery Clothing
01.2015 - 01.2018
Key Holder
Hot Rags
01.2011 - 01.2015
High School -
Mather High School