Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic
Jennifer Mier

Jennifer Mier

Summary

Education and sales training leader with expertise in developing strategic training programs and educational content in the aesthetic industry. Proven ability to enhance team performance, drive product adoption, and achieve sales targets through innovative training methodologies and cross-functional collaboration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

National Sales Training, Senior Manager

Obagi Medical Products
09.2021 - Current
  • Engineered new hire training and onboarding into a phased, gamified experience to accelerate field readiness by 37%.
  • Manages a team of 10 field sales trainers to enhance mentorship for new sales consultants.
  • Delivers in-field training on clinical information and sales tactics for new sales consultants.
  • Builds and facilities HCP provider programs to drive sales.
  • Analyzes performance gaps to formulate initiatives that improve overall team results.
  • Builds and facilitates educational content workshops at various regional, national, and global meetings.
  • Oversaw LMS implementation and maintained regular updates to optimize user engagement.
  • Developed interactive educational materials using Adobe Pro and Articulate Storyline to fulfill training objectives.
  • Collaborates with marketing for successful product launches, focusing on content creation and education strategies.
  • Develops education materials and strategy for new skincare product launches and supported launch of Obagi's first injectable.
  • Works cross-functionally with internal stakeholders including sales leadership, marketing and regulatory.

Senior Sales Consultant

Obagi Medical Products
05.2016 - 09.2021
  • Drove sales in established territory through strategic presentations and relationship building.
  • Engaged accounts with event marketing, promotional planning, and execution to drive orders.
  • Achieved consistent top 10 performance in new product launches, maximizing account penetration.
  • Assisted education and leadership teams with key strategic initiatives.
  • Served as field sales trainer for three years, coaching new hires through onboarding.
  • Conducted regular business reviews with accounts, delivering precise quarterly forecasts.
  • Developed strong client relationships to boost customer satisfaction and loyalty.
  • Supported sales leadership by developing internal coaching content.

Sales and Training Coordinator

Clarisonic, a division of L'Oreal
06.2015 - 01.2016
  • Serviced Sephora locations in NC, SC, GA and TN by coaching, training and motivating cast members through shared product knowledge, brand awareness and product demonstrations.
  • Conducted in-store trainings to introduce new products, reinforce core products and motivate the team in selling.
  • Achieved 106% STG.
  • Position eliminated due to organizational restructuring

Aesthetics Field Trainer (Temporary)

Obagi Cosmeceuticals
09.2014 - 01.2015
  • Temporary Neotensil training position intended to partner with the regional sales team to conduct trainings and demos for physicians and staff on application, sales techniques and troubleshooting to increase sales and assist in sell-through.
  • Provided in-office demonstrations to new account and worked with accounts to coordinate and execute special events.

Esthetician

01.2002 - 01.2014
  • Barber Center for Plastic Surgery
  • Renew Day Spa
  • The Ponte Vedra Inn and Club Spa
  • About Face Spa

Education

B.A. - Communication Studies

University of North Carolina

Randolph Community College

Licensed Esthetician

Skills

  • Sales
  • Sales training and enablement
  • Learning management systems
  • Gamification strategies
  • Educational content development
  • New hire onboarding and coaching
  • Clinical education
  • Curriculum development

Certification

  • CPTM Certification, Currently working towards
  • Emotional Intelligence for Leaders, Completed
  • Psychological Safety for Leaders, Completed

Awards

Sales Awards

2019 President's Club

2019 Region of the Year

2020 Region of the Year

2020 Leadership Award

2020 All Star (Rolex) Club

Sales Education Awards

2022 CULTURE Award

2023 National Education Manager of the Year

2024 CULTURE Award

2024 National Education Manager of the Year

Timeline

National Sales Training, Senior Manager

Obagi Medical Products
09.2021 - Current

Senior Sales Consultant

Obagi Medical Products
05.2016 - 09.2021

Sales and Training Coordinator

Clarisonic, a division of L'Oreal
06.2015 - 01.2016

Aesthetics Field Trainer (Temporary)

Obagi Cosmeceuticals
09.2014 - 01.2015

Esthetician

01.2002 - 01.2014

Randolph Community College

B.A. - Communication Studies

University of North Carolina

Licensed Esthetician
Jennifer Mier