Jennifer Miller
Information Techinican
Columbus,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Health Information Technician
Resource Logistics/Ohio Reformatory For Women
05.2023 - 05.2024
- Protected patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality protocols.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
- Enrolled patients in Medicaid manually, or by computer.
Warehouse Associate
FedEx
12.2022 - 04.2023
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Food Server
Wendy's
10.2018 - 12.2022
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Associate/Stocker
Wal-Mart
03.2017 - 09.2018
- Placed and returned products on the shelves,
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
Customer Service Representative
Teleperformance, USA
03.2003 - 11.2016
- Created and canceled pager accounts for customers.
- Helped customers with their technical problems.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Effectively managed a high-volume of inbound and outbound customer calls.
- Addressed and resolved customer complaints with empathy and professionalism.
Education
Bachelor of Science: Computer Information Systems - Computer Information Systems
DeVry University
Columbus, Ohio 1995.Jan - 1997.Oct
Associate of Applied Science: Computer Science -
RETS Tech Center
Centerville, Ohio01.1995
Skills
- Adaptive team player
- Telecommunication skills
- Multi-Task Management
- Time Management
- HIPAA knowledge
- Computer Skills
- Information Management
- Clerical Support
- Front Office Management
- Mail Sorting and Distribution
- Strong Problem Solver
- Data Entry and 10-Key
- Customer Relationship Management
Career Overview
Highly enthusiastic customer service professional with more than eighteen years client interface experience.
References
REFERENCES FURNISHED UPON REQUEST
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Health Information Technician
Resource Logistics/Ohio Reformatory For Women
05.2023 - 05.2024
Warehouse Associate
FedEx
12.2022 - 04.2023
Food Server
Wendy's
10.2018 - 12.2022
Associate/Stocker
Wal-Mart
03.2017 - 09.2018
Customer Service Representative
Teleperformance, USA
03.2003 - 11.2016
Bachelor of Science: Computer Information Systems - Computer Information Systems
DeVry University
1995.Jan - 1997.Oct
Associate of Applied Science: Computer Science -
RETS Tech Center
Similar Profiles
Ashley OrtmanAshley Ortman
Electrician Helper at Ohio Reformatory For WomenElectrician Helper at Ohio Reformatory For Women
Fatima Zohra MedmouneFatima Zohra Medmoune
Case Manager at Muslim Women Resource CenterCase Manager at Muslim Women Resource Center
Sonji DickersonSonji Dickerson
Volunteer/Member/Advocate/Executive Assistant at Ohio Women Against Domestic ViolenceVolunteer/Member/Advocate/Executive Assistant at Ohio Women Against Domestic Violence