Summary
Overview
Work History
Skills
Affiliations
Awards
Areasoffocus
References
Timeline
Generic
Jennifer Miller

Jennifer Miller

Prosper,TX

Summary

Experienced in operational oversight and ERP software integration, with a proven track record in enhancing financial and compliance processes. Skilled in cross-departmental coordination and effective communication, aiming to leverage analytical and problem-solving abilities to improve organizational efficiency and support company goals.

Overview

20
20
years of professional experience

Work History

Supplier Enablement & Travel Manager

ATI Restoration
Anaheim, CA
06.2023 - Current
  • Streamlined JP Morgan Chase Visa program consolidation, enhancing operational efficiency.
  • Implemented enhancements to the SAP Concur platform, including personal expense reconciliation, report auditing, and a comprehensive travel program.
  • Launched the Motus FAVR program to accurately and equitably reimburse employees for the business use of their personal vehicles.
  • Managed moving the vendor master from Sage to Dynamics 365, and responsible for ongoing vendor management and certification as required by specific trade categories.

Senior Office Manager

ATI Restoration
Anaheim, CA
10.2021 - 06.2023
  • Led ERP system integration, improving operational connectivity across 28 offices.
  • Guide administrative teams across the country including onboarding, offboarding, leave coverage, and training, and the spokesperson between local and corporate departments.
  • Assist four Vice Presidents with expense reconciliation, calendar and meeting organization, and strategically align new programs and training, along with financial goals in billing and accounts payable tracking.

Office Manager

ATI Restoration
Plano, TX
06.2017 - 10.2021
  • Oversee office operations including payroll facilitation, expense tracking, supply ordering, fleet maintenance coordination, vendor onboarding, IT liaison, security access, and community volunteer efforts
  • Host weekly staff meetings presenting new lead breakdown by source and producer, ongoing project status, training schedule and compliance, and employee engagement and milestones
  • Local HR representative handling employee onboarding and offboarding, employee counseling and performance appraisals, handbook and company policy compliance, benefits, badging, licensing, and continuing education

Office Manager

Dennis Baker State Farm
McKinney, TX
11.2009 - 06.2017
  • Oversee office operations including payroll, salary, incentives, monthly commissions, and annual bonuses
  • Generate comprehensive sales reports including referral tracking daily, weekly, monthly, quarterly, and annually
  • Revise, enforce, and observe strict adherence to company policies and procedures including training information

Acquisition Specialist

Drew Baccus State Farm
Plano, TX
06.2006 - 11.2009
  • Held responsibility in soliciting and writing new business by visiting local business for referrals
  • Provided supervision to the Telemarketing Team and support staff, while administering risk profiles, evaluating insurance programs, and offering recommendations to insurance needs

Client Service Representative

Dennis Baker State Farm
McKinney, TX
11.2004 - 06.2006
  • Settled outbound telephone calls to solicit to existing customers and provide additional product information
  • Claims tracking for frequency and severity reports due weekly, monthly, quarterly, and annually

Skills

- ERP Software Integration
- Financial Tracking
- Compliance Management
- Effective Communication
- Problem-Solving Aptitude

Affiliations

Restoration Industry Association (RIA)

Awards

C&R Magazine Unsung Hero - Office, 2023

Areasoffocus

  • Administrative
  • Management

References

References available upon request.

Timeline

Supplier Enablement & Travel Manager

ATI Restoration
06.2023 - Current

Senior Office Manager

ATI Restoration
10.2021 - 06.2023

Office Manager

ATI Restoration
06.2017 - 10.2021

Office Manager

Dennis Baker State Farm
11.2009 - 06.2017

Acquisition Specialist

Drew Baccus State Farm
06.2006 - 11.2009

Client Service Representative

Dennis Baker State Farm
11.2004 - 06.2006

Similar Profiles

CREATE PROFILE
Jennifer Miller