Professional Summary
Overview
Work History
Education
Skills
Timeline

Jennifer Miller

Dr Wheeler's Dental Office
Warsaw,OH
9
years of professional experience

Detail-oriented office manager with expertise in patient scheduling, billing, and record management. Committed to enhancing office efficiency and delivering exceptional customer service.

Work History

Office Manager

9 Months
Dr Wheeler's Dental Office | 10.2025 - 07.2026
  • Coordinated daily operations, ensuring smooth workflow and adherence to office protocols.
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Supported financial operations by managing billing inquiries and payment processing for patients.
  • Utilized dental management software for efficient record-keeping and appointment tracking.
  • Assisted in maintaining inventory levels of dental supplies, contributing to uninterrupted service delivery.
  • Processed dental insurance claims efficiently, ensuring timely reimbursement for services rendered.
  • Assisted patients with insurance inquiries, clarifying coverage details and benefits.

STNA

1 Year 5 Months
Scenic Point Nursing and Rehabilitation | 05.2024 - 10.2025
  • Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
  • Assisted nursing staff with patient assessments and basic medical procedures, enhancing overall care quality.
  • Implemented infection control protocols, promoting a safe environment for residents and staff.
  • Maintained accurate documentation of patient records, contributing to continuity of care and compliance standards.
  • Collaborated with multidisciplinary teams to develop personalized care plans for residents' needs.

Medical Records Specialist

6 Years 8 Months
Altercare Newark South | 12.2017 - 08.2024
  • Managed patient records using electronic health record (EHR) systems to ensure accuracy and compliance.
  • Coordinated medical documentation processes, improving workflow efficiency within clinical teams.
  • Conducted regular audits of medical records to maintain data integrity and confidentiality standards.
  • Implemented process improvements that enhanced retrieval timelines for patient information requests.

Education

High School Diploma

West Jefferson High School | West Jefferson

Skills

Office management
Administrative support
Scheduling and calendar management
Financial reconciliation
Staff scheduling
Insurance claims processing
Financial reporting
Customer service
Customer relations
Organizational skills
Verbal and written communication

Timeline

Office Manager

Dr Wheeler's Dental Office
10.2025 - 07.2026Read More

STNA

Scenic Point Nursing and Rehabilitation
05.2024 - 10.2025Read More

Medical Records Specialist

Altercare Newark South
12.2017 - 08.2024Read More

West Jefferson High School

High School Diploma
Read More
Jennifer Miller