Jennifer Mock
Palm City,FL
Summary
Proficient Medical Assistant with a solid foundation in both administrative and clinical tasks. Expertise in applying medical technologies to optimize patient care. Bilingual in English and Spanish, ensuring effective communication with patients. Focused on promoting a positive healthcare experience and improving patient satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Child Care Helper
Martin Health Care System
02.2022 - 03.2023
- I cared for infants and children while their parent(s) went and worked out at the gym.
- My responsibility was to watch over the children as well make sure the area was safe and clean.
- Part of my job was to ensure that the children were released to the correct parent when brought in and out of the facility.
Medical Assistant
MD Urgent Care
Ft. Pierce, FL
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Implemented electronic health records system, improving clinical workflow efficiency.
- Addressed patient concerns with sensitivity, fostering well-being through empathetic care.
- Documented patient medical information such as blood pressure and weight accurately.
- Conducted EKGs and other relevant tests based on patient presentations in office.
Medical Assistant
Internal Medicine | Dr. Jose A. Suarez
01.2017 - 01.2018
- Assisted the doctor with exams
- Maintained and clean exams rooms and all medical equipment
- Take and monitor vital signs
- Scheduling and rescheduling tasks
Annihilation Gear
02.2012 - 11.2016
- Responsible for tracking and pricing new inventory for an online retailer.
- This included handling communications with vendors as well as ordering new stock.
- In addition to this I was responsible for handling customer complaints, correcting shipping errors, and ensuring that new inventory was correctly added to the website.
Leasing specialist
Kitterman Woods Apartments
02.2008 - 09.2010
- I was responsible for handling all aspects of the rental process to include: showing apartments, writing leases, answering tenant questions, dealing with tenant complaints, and handling non-payment issues.
Education
High School diploma - undefined
Pine Knot
Pine Knot, KYundefined
Fortis Institute
Port Saint Lucie, FLSkills
- Effective communication
- Fluent in two languages
- Electrocardiogram certification
- Monitoring vital signs
- Phlebotomy skills
Certification
- CPR
- HIV
- HIPAA
- Spring chart’s
Languages
English
Spanish
Timeline
Medical Assistant
MD Urgent Care
06.2023 - Current
Child Care Helper
Martin Health Care System
02.2022 - 03.2023
Medical Assistant
Internal Medicine | Dr. Jose A. Suarez
01.2017 - 01.2018
Annihilation Gear
02.2012 - 11.2016
Leasing specialist
Kitterman Woods Apartments
02.2008 - 09.2010
High School diploma - undefined
Pine Knot
undefined
Fortis Institute