Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Mock

Palm City,FL

Summary

Proficient Medical Assistant with a solid foundation in both administrative and clinical tasks. Expertise in applying medical technologies to optimize patient care. Bilingual in English and Spanish, ensuring effective communication with patients. Focused on promoting a positive healthcare experience and improving patient satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Child Care Helper

Martin Health Care System
02.2022 - 03.2023
  • I cared for infants and children while their parent(s) went and worked out at the gym.
  • My responsibility was to watch over the children as well make sure the area was safe and clean.
  • Part of my job was to ensure that the children were released to the correct parent when brought in and out of the facility.

Medical Assistant

MD Urgent Care
06.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Implemented electronic health records system, improving clinical workflow efficiency.
  • Addressed patient concerns with sensitivity, fostering well-being through empathetic care.
  • Documented patient medical information such as blood pressure and weight accurately.
  • Conducted EKGs and other relevant tests based on patient presentations in office.

Medical Assistant

Internal Medicine | Dr. Jose A. Suarez
01.2017 - 01.2018
  • Assisted the doctor with exams
  • Maintained and clean exams rooms and all medical equipment
  • Take and monitor vital signs
  • Scheduling and rescheduling tasks

Annihilation Gear
02.2012 - 11.2016
  • Responsible for tracking and pricing new inventory for an online retailer.
  • This included handling communications with vendors as well as ordering new stock.
  • In addition to this I was responsible for handling customer complaints, correcting shipping errors, and ensuring that new inventory was correctly added to the website.

Leasing specialist

Kitterman Woods Apartments
02.2008 - 09.2010
  • I was responsible for handling all aspects of the rental process to include: showing apartments, writing leases, answering tenant questions, dealing with tenant complaints, and handling non-payment issues.

Education

High School diploma - undefined

Pine Knot
Pine Knot, KY

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Fortis Institute
Port Saint Lucie, FL

Skills

  • Effective communication
  • Fluent in two languages
  • Electrocardiogram certification
  • Monitoring vital signs
  • Phlebotomy skills

Certification

  • CPR
  • HIV
  • HIPAA
  • Spring chart’s

Languages

English
Spanish

Timeline

Medical Assistant

MD Urgent Care
06.2023 - Current

Child Care Helper

Martin Health Care System
02.2022 - 03.2023

Medical Assistant

Internal Medicine | Dr. Jose A. Suarez
01.2017 - 01.2018

Annihilation Gear
02.2012 - 11.2016

Leasing specialist

Kitterman Woods Apartments
02.2008 - 09.2010

High School diploma - undefined

Pine Knot

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Fortis Institute

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Jennifer Mock