Jennifer Modica
PA Mentor
Catasauqua,Pennsylvania
6
years of professional experience
Dynamic Certified Peer Support Specialist with PA Mentor, leveraging lived experience and empathetic communication to empower clients. Achieved significant client engagement through tailored recovery goals and effective crisis intervention. Skilled in practical care coordination and active listening, fostering community connections and advocating for client rights to enhance overall well-being.
Work History
Dishwasher
3 Years 7 Months- Cleaned dishes, glassware, and utensils to maintain sanitary kitchen operations.
- Operated dishwashing equipment and sanitized work areas according to food safety standards.
- Organized clean dishes and supplies for efficient kitchen access and service flow.
- Removed food debris from plates, pans, and cookware before washing cycles.
Certified Peer Suppoer Specialist
1 Year 11 Months- Provided individualized peer support and active mentoring to a caseload of 20 clients, utilizing personal lived experience to instill hope and model coping strategies.
- Co-created and updated person-centered recovery goals and Wellness Recovery Action Plans (WRAP) alongside clients and multidisciplinary treatment teams.
- Facilitated daily/weekly peer support and skill-building groups focused on emotional regulation, relapse prevention, and daily living skills.
- Led social and recreational activities to foster community connectedness and healthy relationships.
- • Advocated for client rights, voice, and self-determination during interdisciplinary care planning and provider meetings.
- • Connected clients with local community resources, housing assistance, employment services, and transportation support.
- • Assisted clients through pre-crisis and active crisis moments using trauma-informed de-escalation techniques.
- • Maintained accurate, confidential client progress notes and service documentation in compliance with agency and state standards.
Education
High School Diploma
Skills
Lived experience
Empathetic communication
Practical care coordination
Active listening
Report building
Timeline
Certified Peer Suppoer Specialist
PA Mentor
11.2020 - 10.2022Read More
Dishwasher
Billys Diner
02.2017 - 09.2020Read More
Mt. St. Marys Academy
High School Diploma
Read More