Jennifer Montanez
Eden Valley,MN
Overview
37
37
years of professional experience
Work History
Parent
Self
05.2004 - Current
Inbound Sales & Service Manager
American Time
01.2006 - 01.2023
- Responsible for oversight and management of all activities for inbound sales & service
- Developed customer service objectives and strategies and continually evaluated for new training opportunities.
Premium Customer Service Manager
American Airlines
01.1988 - 01.2004
- As an ambassador of American Airlines, provided superior hospitality, excellent customer service, extensive checking, and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization
- Provided enhanced, extraordinary services in a positive, enthusiastic, courteous, and friendly manner to all customers and guests.
Education
Travel and Tourism -
Southeastern Academy
Kissimmee, FLDiploma -
Eden Valley-Watkins High School
Eden Valley, MNTimeline
Inbound Sales & Service Manager
American Time
01.2006 - 01.2023
Parent
Self
05.2004 - Current
Premium Customer Service Manager
American Airlines
01.1988 - 01.2004
Travel and Tourism -
Southeastern Academy
Diploma -
Eden Valley-Watkins High School