To gain a full time position in a rewarding, friendly, and challenging environment where I can gain knowledge and enhance my skills and continue to support the agency’s mission.
Overview
19
19
years of professional experience
Work History
Parent
Home
Sunnyside, NY
05.2019 - Current
Caring for my son and daughter prior to them entering school.
Family Caregiver
Caring Professionals Homecare
Forest Hills, NY
07.2020 - 09.2021
Monitored changes in my father's ongoing conditions, reporting critical information to appropriate health professionals.
Advocated for my father's' rights and needs within healthcare settings, ensuring that his voice and wishes were heard and followed.
Supported my father's daily hygiene needs by assisting with daily living activities and personal grooming.
Provided compassionate care to my father during his battle with Parkinson's disease and supporting my mother as she cared for my father.
Transported my father to events and activities, medical appointments, and shopping trips.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
FSU liaison
NYC Administration for Children’s Services
Brooklyn, NY
03.2016 - 05.2019
Implemented process improvements that streamlined case management workflows and enhanced efficiency.
Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.
Child Protective Specialist/PD Unit and Family Services Unit
NYC Administration for Children’s Services
Brooklyn, NY
10.2006 - 03.2016
Duties include but are not limited to the following: Conducting thorough child protective investigations Making bi-weekly visits to client’s homes, schools, etc. to ensure their safety. Maintaining consistent contact with collaterals (i.e.: school personnel, medical providers, service providers for both parents and children involved in open investigations on CPS’s caseload to monitor progress.) Maintaining extensive detailed record of all contacts and referrals processed for each family on CPS’s caseload in a timely fashion Responding to calls, faxes and emails from clients, service providers, collateral contacts, supervisor and manager Supervising visitations between parents and children at the borough office Referring families to preventive services tailored to address the specific safety issues that have arisen and conducting joint home visits with preventive workers to explain the issues that will be addressed by these services Monitoring family’s participation with preventive services and update family court through court reports submitted to judge Meeting with families on a regular basis to discuss service plans to address issues which may have led to court action Consulting with supervisor and manager when issues arise that may result in court action Consulting FCLS to determine ability to initiate court action Filing Article X court proceedings in family court when necessary Testifying in child protective proceedings when required and monitor the ways in which clients follow family court orders Conducting family team meetings and child safety conferences to address safety issues and risk alongside CPSSII and CES to provide reasonable efforts to avert placement and/or replacement Removing children and placing children into protective custody when necessary Transport children to protective custody and see that they are properly medically cleared before being placed into foster care Reporting any incidents of child abuse or neglect witnessed and providing information to proper authorities Attending mandatory trainings concerning topics encountered during investigations (i.e.: substance abuse, sex abuse, domestic violence, mental health issues, etc.) to enhance knowledge of services available and protocols in place Driving an agency vehicle when necessary to transport children for medical attention or placement
Education
Bachelor of Science - Liberal Arts
CUNY-Kingsborough Community College
Brooklyn, New York
06-2000
Bachelor's Degree - Sociology/Anthropology
CUNY-College of Staten Island
Brooklyn, New York
06-2006
Associate Degree - Liberal Arts
CUNY-Kingsborough Community College
Brooklyn, New York
06-2000
Skills
Excellent interpersonal skills
Excellent Multitasking skills
Excellent leadership abilities
Excels at teamwork
Timeline
Family Caregiver
Caring Professionals Homecare
07.2020 - 09.2021
Parent
Home
05.2019 - Current
FSU liaison
NYC Administration for Children’s Services
03.2016 - 05.2019
Child Protective Specialist/PD Unit and Family Services Unit
Child Development Instructor/Parent Educator at City College of San FranciscoChild Development Instructor/Parent Educator at City College of San Francisco