Jennifer Montano
Middletown,USA
Summary
Dynamic and results-driven professional with extensive experience as a Security Officer at New York City College of Technology. Proven ability in effective communication and bilingual proficiency, enhancing safety protocols and customer service. Recognized for punctuality and teamwork, consistently ensuring secure environments and smooth operations in high-pressure situations.
Overview
11
11
years of professional experience
Work History
Delivery Courier
Doordash/Shipt/Spark/Roadie/Uber Eats
Brooklyn/ Middletown, NY
07.2017 - Current
- Delivered orders to assigned destinations promptly and efficiently.
- Shopped for and transported customer orders to specified locations.
- Conducted hourly safety and security rounds to maintain a secure environment.
- Verified identification and granted entry access to authorized personnel.
- Recorded visitor information to enhance security protocols.
- Directed individuals to correct destinations, ensuring smooth navigation.
Security Officer
New York City College of Technology (Allied Universal)
Brooklyn, USA
01.2023 - 01.2025
- Checked student and visitor IDs, managing entry through turnstiles as needed.
- Monitored premises for trespassers and individuals on restricted access list.
- Conducted regular building patrols to ensure safety and security.
- Handled incoming calls, transferring them to appropriate departments efficiently.
- Opened and closed buildings according to established schedule.
Parent Volunteer
Community Roots Charter School
Brooklyn, NY
10.2014 - 10.2024
- Greeted visitors and provided assistance during various school functions.
- Developed presentation materials for parent education workshops.
- Organized fundraising initiatives to support student programs.
- Collected feedback from parents regarding experiences with school system.
- Participated in meetings focused on enhancing communication between parents and staff.
- Assisted in planning and executing diverse school events and activities.
Security Officer
Brooklyn Navy Yard
Brooklyn, USA
05.2017 - 06.2022
- Verified visitor IDs for secure entry into facility.
- Conducted regular security patrols of grounds, parking lots, and perimeter areas.
- Monitored circuit cameras to detect suspicious activities.
- Informed management about visitor arrivals for meetings.
- Inspected inventory in security booth to ensure operational efficiency.
- Executed fire drills due to bilingual communication skills.
- Patrolled surrounding areas by motor vehicle to enhance security presence.
Education
OSHA 30 Certificate -
REES- NYCHA
New York, NY01.2016
Security Certificate -
SUNY EOC
Jamaica, NY08.2014
Diploma -
Satellite Academy High School
Jamaica, NY01.2003
Skills
- Bilingual proficiency
- Package handling
- Punctuality
- Customer service
- Office administration
- Effective communication
- Team collaboration
Timeline
Security Officer
New York City College of Technology (Allied Universal)
01.2023 - 01.2025
Delivery Courier
Doordash/Shipt/Spark/Roadie/Uber Eats
07.2017 - Current
Security Officer
Brooklyn Navy Yard
05.2017 - 06.2022
Parent Volunteer
Community Roots Charter School
10.2014 - 10.2024
OSHA 30 Certificate -
REES- NYCHA
Security Certificate -
SUNY EOC
Diploma -
Satellite Academy High School
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