Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JENNIFER MOORE

New Orleans,LA

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

18
18
years of professional experience

Work History

Sales Representative

Vintage 329
10.2022 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.

Small Business Owner

Ebay Enterprise
02.2020 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Devised processes to boost long-term business success and increase profit levels.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Outlined finances, goals and daily operations of company in detailed business plans.
  • Determined best courses of action for company based on regional market trends and demands.

Customer Service, Poker Host

Winstar World Casino
01.2018 - 10.2019
  • First point of contact for the Poker department and hosting events at Winstar World Casino, the largest casino in the U.S, with annual revenues of $4 billion dollars.
  • Formally greeted clients who frequented the poker room, escorted them to the appropriate tables and sections, kept a detailed record of customer orders and cash accounts, provided game, casino, and hotel information as needed.
  • Handled traffic of up to 500 guests in a night
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Teaching Interventionist

East Baton Rouge Parish Schools
01.2014 - 12.2017
  • Taught children ages 5 through 11 at a public elementary school in the city of Baton Rouge, teaching remedial reading , spelling, and english language arts.
  • Maintained a classroom that accommodated 33 students with the part-time help of a teaching assistant.
  • Created tools for instruction and behavioral support.
  • Assessed individuals for current capabilities and function levels.
  • Determined appropriate interventions and planned support milestones.
  • Assessed and documented student progress with established goals.
  • Developed an art center and taught students how to create their own art with limited materials.

Medical Secretary

Helouin Veterinary Hospital
01.2010 - 01.2014
  • Performed general office and administration duties for a large urban veterinary practice with three doctors and thirty other employees.
  • Maintained current and accurate medical records for over 300 patients.
  • Enhanced office efficiency by handling 70+callers per day.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Kept detailed records of office inventories and placed orders for more supplies.

Cultural Resources Assistant

Earth Search, Inc
01.2006 - 01.2010
  • Disaster recovery in the aftermath of Hurricane Katrina, at a New Orleans-based cultural resources management company.
  • Performed shovel tests and did extensive excavation work on many archaeological sites.
  • Assisted in the laboratory with cleaning, sorting, and cataloging artifacts.
  • Contributed to more than 10 reports for FEMA and the HDLC.
  • Participated in an architecture project for FEMA documenting historical homes within the Garden District of New Orleans.
  • Use of GPS, and Camera to document the location of historical homes and homes needing to be demolished
  • Wrote reports on historical homes with significance within each district.

Education

Archaeology Field School
Baton Rouge, LA

B.A - History

Louisiana State University, Baton Rouge
05.2004

Skills

  • Outlook, Microsoft Word, Excel, Powerpoint
  • Reception
  • Scheduling
  • Credit card processing
  • Administrative support
  • Stocking and replenishing
  • Key holder experience
  • Credit card processing
  • Creative problem solving
  • Training development aptitude
  • Professional telephone demeanor
  • Complaint resolution
  • Interpersonal Communication Skills
  • Customer Relations

Accomplishments

  • Exceeded monthly quota for the months of March, April, October and November 2023 at Vintage 329.
  • Staff member of the month April, 2015. River Oaks Elementary.

Timeline

Sales Representative

Vintage 329
10.2022 - Current

Small Business Owner

Ebay Enterprise
02.2020 - Current

Customer Service, Poker Host

Winstar World Casino
01.2018 - 10.2019

Teaching Interventionist

East Baton Rouge Parish Schools
01.2014 - 12.2017

Medical Secretary

Helouin Veterinary Hospital
01.2010 - 01.2014

Cultural Resources Assistant

Earth Search, Inc
01.2006 - 01.2010

Archaeology Field School

B.A - History

Louisiana State University, Baton Rouge
JENNIFER MOORE