Jennifer Moore
Odenville,AL
Summary
Strong and adaptable candidate with a rich background in caregiving as a Special Needs Mom in a private setting with administrative and customer service roles as well. Excelled in providing emotional support and advocacy, demonstrating exceptional organizational skills and a compassionate approach. Proficient in verbal communication and multitasking, I consistently deliver results, ensuring seamless coordination and comprehensive care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet all needs. Detail-oriented team player with strong customer service skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Special Needs Mom
Private Practice
03.2010 - Current
- Caregiving: Helping with daily task like bathing, dressing, feeding and administering medicine
- Transportation: Scheduling and transporting for medical care, therapeutic, and educational appointments
- Planning: Organizing activities that suit the childs interest and needs, planning daily schedule around medical care
- Emotional Support: Offering emotional support and companionship
- Advocate: learning laws, representing and finding resources in the school setting, insuring appropriate accomodations, support for their success
- Communication: Keeping up with paperwork and making calls, staying in touch with doctors, nurses, teachers, networking with other special needs moms, coordinating wheelchair and brace fitting appointments, countless hours on the phone working through insurance coverage, staying in tune with patient portals and medical records
Stay At Home Mom
Private Practice
06.2006 - Current
- Childcare: Taking care of children, prepping meals, hygiene, socialization skills, transporting to and from school and all activities, helping with homework, and guiding them throughout the day
- Household management: Laundry, cooking, cleaning and keeping the home tidy
- Scheduling: Doctor appointments, planning play dates, outings and vacations, bill pay, home maintenance
- Finances: Managing the family budget and handling all finances including medical, utilities, groceries, transportation, mortgage, and insurance
Shampoo Technician
Rococo Hair Salon
09.2007 - 06.2008
- Salon Assistant: performed shampoo, conditioning, blow-drying and styling for clients, discussed with stylist and salon staff to create an enjoyable experience, organized and stocked all tools and supplies, answered phone, scheduled appointments, customer service and handling customer inquiries and complaints
Receptionist
IKON Office Solutions
01.2002 - 08.2005
- Communication: Scheduled appointments and follow ups, answered multi-line phone system, screened and relayed accurate messages, obtained client information, handled over 100+ phone calls a day, updated client records, strong verbal communication skills, kept a call log
- Front Desk: Greeted and directed clients, copy, filed and maintained paperwork, handled all front desk responsibilities, scheduled conferences, organized luncheons, handled legal documents
Education
High School Diploma -
Hewitt Trussville
Trussville, ALSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
- Calm Under Pressure
- Problem Resolution
- Verbal Communication
- Decision-Making
- Active Listening
- Organization and Time Management
- Excellent Communication
- Computer Skills
- Critical Thinking
- Time Management
- Flexible and Adaptable
Timeline
Special Needs Mom
Private Practice
03.2010 - Current
Shampoo Technician
Rococo Hair Salon
09.2007 - 06.2008
Stay At Home Mom
Private Practice
06.2006 - Current
Receptionist
IKON Office Solutions
01.2002 - 08.2005
High School Diploma -
Hewitt Trussville