Jennifer Mora
Administrative professional with over 16 years of experience providing office support, maintaining confidential records, coordinating schedules, preparing documents, and communicating with customers, coworkers, and leadership. Bachelor of Science in Criminal Justice with strong organizational, communication, and problem-solving skills. Experienced managing multiple priorities, maintaining accurate records, training others, and supporting daily office operations in fast-paced environments.
Work History
Lead Certified Pharmacy Technician
10 Years 10 Months• Reviewed prescription and insurance information for accuracy before processing.
• Prepared prescriptions, processed insurance claims, and maintained organized documentation in a fast-paced environment.
• Communicated with patients, healthcare providers, and insurance companies to answer questions and resolve issues.
• Developed weekly employee schedules and coordinated daily workflow to optimize staffing and service delivery.
• Communicated with patients, healthcare providers, and insurance companies to address inquiries and resolve issues effectively.
• Created weekly employee schedules and coordinated daily workflow.
• Organized workflows and trained staff to facilitate the opening of new pharmacy locations, ensuring operational readiness.
Education
Bachelor of Science - Criminal Justice
Skills
Timeline
Lead Certified Pharmacy Technician
Texas A&M University
ADMINISTRATIVE EXPERIENCE
Church Unlimited – Administrative Coordinator (Volunteer)
LifeGroup Ministry | January 2022 – July 2025
• Manage administrative workflow for multiple ministry process queues.
• Review requests for completeness before routing them appropriately.
• Maintain confidential member records and databases.
• Prepare weekly schedules, emails, and training materials.
• Coordinate communication between pastors, leaders, volunteers, and members.
• Schedule leadership training and track participation.
• Process new LifeGroup requests and updates.
• Provide administrative support and answer questions.
• Train volunteers on administrative procedures.
• Organize records, manage deadlines, and handle confidential information professionally.
LEADERSHIP EXPERIENCE
Church Unlimited Ministries| 2019- Present
- Lead Mora Family LifeGroup, Courageous Overcomers Women's Lifegroup, and High School Girls LifeGroup
- Coordinate volunteers, mentor participants and assist with ministry events.
- Provide support through the Pastoral Care Ministry while maintaining confidentiality.
PROFESSIONAL DEVELOPMENT
Light University:
- Foundations of Mental Health Coaching (2023)
- Mental Health Coaching Skills (2024)
- Mental & Behavioral Health Disorders (2024)
CERTIFICATION
Certified Pharmacy Technician (PTCB)
Certification #30319547
Expires September 30, 2027