Breanna Hernandez

Rohnert Park

Summary

Certified Healthcare Professional with over 5 years of experience in managing patient information and clinical documentation. Expertise in maintaining data accuracy, navigating EMR systems, and ensuring HIPAA compliance in fast-paced environments. Background in medical terminology and billing workflows, contributing to efficient healthcare administration.

Overview

years of professional experience

Work History

Lead Certified Pharmacy Technician

CVS Pharmacy

Santa Rosa

03.2022 - Current

Managed and audited high-volume digital prescription records daily, maintaining 100% data integrity and adherence to state healthcare regulations.
Utilized proprietary electronic data systems to process insurance claims, troubleshoot billing errors, and manage prior authorizations, ensuring timely reimbursement.
Collaborated with physicians, nurses, and insurance providers to clarify clinical data, resolve coverage issues, and update patient profiles, enhancing communication and patient care.
Audited and reconciled medication inventories, generating data reports to optimize stock levels and minimize discrepancies.
Maintained meticulous organization of physical and digital records to facilitate seamless workflow and rapid information retrieval.
Conducted training for incoming personnel on standard operating procedures (SOPs), data entry protocols, and quality assurance workflows, facilitating smoother onboarding.

Caregiver

Serenity living

Fresno

04.2018 - 03.2019

Documented daily patient health status, medication schedules, and care plans to ensure accurate and comprehensive facility records.
Coordinated administrative scheduling for medical appointments and aligned care timelines with external healthcare providers to enhance patient care continuity.
Assisted residents with daily living activities and personal care needs.
Provided companionship and emotional support to enhance resident well-being.
Administered medications according to prescribed schedules and guidelines.

Student Intern

Medical assistant

Fresno

09.2018 - 11.2018

Managed front-desk workflows, ensuring efficient patient check-ins, accurate insurance verification, and organized electronic charts.
Recorded patient health histories, vital signs, and clinical data into EMR profiles for comprehensive patient records.
Relayed critical diagnostic updates between patients and physicians, facilitating timely communication of medical information.

Education

GED

Madera, CA

UEI College

Fresno, California

Skills

Health Information Management: Electronic Medical Records (EMR/EHR), Data Entry & Verification, Digital Archiving, Patient Privacy Laws (HIPAA)
Clinical Operations: Medical Terminology, CPT/ICD Coding Fundamentals, Quality Assurance, Medical Billing (Medicare/Medicaid)
Administrative & Software: Microsoft Office Suite (Word, Excel, Outlook), Database Management, Clerical Support, Multi-line Phone Systems

Core Competencies & Skills
Soft Skills: Attention to Detail, Cross-functional Collaboration, Bilingual Communication, Time Management

Phone

+1, 5597062383

Personal Information