Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Moreno

Los Angeles,CA

Summary

Dynamic and results-driven professional with proven expertise in customer service and team leadership at Jack in the Box. Recognized for enhancing team performance and ensuring accurate cash handling. Adept at problem-solving and fostering a positive work environment, consistently delivering exceptional service and maintaining operational efficiency.

Overview

8
8
years of professional experience

Work History

Bud Trimmer, Lead Packager

The Cure Company
09.2022 - 12.2023
  • Used hand tools to complete delicate work.
  • Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
  • Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
  • Increased overall plant health with meticulous attention to detail during the trimming process.
  • Managed inventory of trimmed buds, accurately weighing and labeling products for further processing or sale.
  • Assisted in training new bud trimmers on proper technique and workplace expectations, fostering a supportive team environment.
  • Sharpened trimming tools regularly to ensure optimal performance and minimize damage to plants.

Cashier

Superior Groceries
03.2018 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Cashier

Canton Food Co
08.2017 - 05.2018

Oversaw item count in carts to ensure accuracy at checkout.

Cashier Team Lead

Jack in the Box
07.2015 - 02.2017
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

Francisco Bravo Medical Magnet
Los Angeles, CA
06.2016

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Punctual and reliable
  • Team management
  • Cash register operation
  • Cash handling expertise
  • Money handling
  • Product restocking
  • Heavy lifting
  • Opening and closing procedures
  • Payment processing
  • Workflow coordination
  • POS systems
  • Adaptability and dependability

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bud Trimmer, Lead Packager

The Cure Company
09.2022 - 12.2023

Cashier

Superior Groceries
03.2018 - 07.2022

Cashier

Canton Food Co
08.2017 - 05.2018

Cashier Team Lead

Jack in the Box
07.2015 - 02.2017

Francisco Bravo Medical Magnet
Jennifer Moreno