Jennifer Moreno
Los Angeles,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
Los Angeles, California
12.2024 - Current
- Assisted clients with personal hygiene, grooming, and meal preparation to enhance daily living.
- Supported clients' health and well-being by reminding them about medications, appointments, and daily schedules.
- Maintained safe living spaces by organizing light housekeeping, laundry, and room tidying.
Crew Member
McDonald's
Los Angeles, California
08.2023 - 02.2025
- Greeted guests and recorded orders to ensure prompt service at McDonald’s front counter and drive-thru.
- Operated cash register and processed customer payments to maintain transaction accuracy.
- Prepared menu items and packed orders for dine-in and takeout service.
- Assisted team members during busy shifts to support efficient service delivery.
Customer Service Representative
Bluivy
Los Angeles, California
06.2022 - 12.2022
- Managed customer communications via email, calls, and messages, ensuring prompt and effective resolution of inquiries.
- Assisted customers with product selection, ordering, billing, shipping, returns, and technical support.
- Cultivated strong relationships with customers through friendly interactions, enhancing customer satisfaction and loyalty.
- Used Bluivy product knowledge to answer sizing, color, and availability questions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Performed administrative tasks such as filing paperwork, updating databases and Invoicing.
- Supported inventory management by maintaining accurate stock levels and reporting discrepancies to streamline replenishment.
Education
High School Diploma -
Theodore Roosevelt High School
Los Angeles, CA06-2013
Skills
- Client care support
- Medication management
- Personal assistance
- Health and safety
- Excellent customer service
- Client communication
- Team collaboration
- Multitasking and prioritization
- Attention to detail
- Office administration
- Data entry
- Problem solving
- Financial assistance
Languages
English
Professional
Spanish
Professional
Certification
- Medical Biller
Timeline
Caregiver
IHSS Adult Services Program
12.2024 - Current
Crew Member
McDonald's
08.2023 - 02.2025
Customer Service Representative
Bluivy
06.2022 - 12.2022
High School Diploma -
Theodore Roosevelt High School