Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER MORGAN

Yuma,Arizona

Summary

Self motivated and dependable while achieving high performance with minimal supervision and the ability to think outside the box. Energetic, outgoing, and driven to reach company goals. Personable, professional, and capable of building immediate positive customer rapport and long term loyalty.

Overview

8
8
years of professional experience

Work History

Taxi Driver

Crazy 8 Taxi Service
02.2022 - 11.2023
  • Provided customer service by addressing all issues to best of my ability.
  • Answered inbound calls to address customer inquires, resolve issues, and provide information per request.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.

Taxi Driver

Swoop Taxi Service
03.2018 - 01.2022
  • Customer service by safely transporting customers to their desired destination.
  • Was very personable with each customer while building good rapport.
  • Accounts receivable and accounts payable.
  • Cleaning and sanitizing taxi cab after each fair.
  • Performing any and all mechanical upkeep on taxi cab.
  • Inventory maintenance.

Customer Service Representative

Iconic Results
03.2016 - 06.2016
  • Answered inbound calls to address customer inquires, resolve issues, and provide information per request.
  • Increased customer loyalty with excellent communication skills and a professional demeanor
  • Collaborated with cross-functional teams to enhance overall service quality and customer experience

Education

Peer Support - Behavioral Health Technician

The Living Center
Yuma, Arizona

Massage Therapy

Cortiva Institute
Phoenix, Arizona
12.2017

GED - High school or equivalent

Milwaukee Area Technical College
Milwaukee, Wisconsin
01.2000

Skills

Customer Service - 10 years

Money Exchange - 8 years

Inventory Maintenance - 5 years

Cleaning and sanitation

Valid Driver's license

Customer service

Decision-making

Documentation and reporting

Excellent communication

Timeline

Taxi Driver

Crazy 8 Taxi Service
02.2022 - 11.2023

Taxi Driver

Swoop Taxi Service
03.2018 - 01.2022

Customer Service Representative

Iconic Results
03.2016 - 06.2016

GED - High school or equivalent

Milwaukee Area Technical College

Peer Support - Behavioral Health Technician

The Living Center

Massage Therapy

Cortiva Institute
JENNIFER MORGAN