Jennifer Moscoso
Mount Prospect,IL
Summary
With a proven track record at Sephora and Advance Midwest Medical Center, I excel in delivering exceptional patient care and skincare advice, leveraging skills in HIPAA compliance and customer service. Achievements include enhancing patient satisfaction and brand loyalty through innovative treatment techniques and efficient administrative support, showcasing my ability to blend technical expertise with interpersonal finesse.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Skin Care Therapist
Sephora
05.2022 - Current
- Educated clients on proper skincare techniques and product usage to promote healthy skin habits.
- Helped build brand awareness through positive word-of-mouth referrals generated from satisfied customers.
- Assisted management in inventory control efforts, accurately tracking product usage and reordering supplies as needed.
- Provided pre-and post-treatment guidance, preparing clients for optimal outcomes while minimizing potential side effects.
- Performed various advanced treatments, including chemical peels, microdermabrasion, and LED light therapy for optimal results.
Intern
Advance Midwest Medical Center
10.2024 - 12.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Optimized workflow within the clinic setting by effectively triaging incoming phone calls and addressing urgent concerns from patients or healthcare providers.
Education
Certificate - Medical Assitant
Northwest Suburban College
Schaumburg, IL12-2024
Associate of Science -
William Rainey Harper College
Palatine, IL05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Data entry
- Phlebotomy
- Immunization administration
- Laboratory specimen collection
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- OSHA Certified
- CPR/AED Certification
- Certified Medical Assistant (CMA)
Languages
Spanish
Professional Working
Timeline
Intern
Advance Midwest Medical Center
10.2024 - 12.2024
Licensed Skin Care Therapist
Sephora
05.2022 - Current
Certificate - Medical Assitant
Northwest Suburban College
Associate of Science -
William Rainey Harper College