Summary
Work History
Education
Skills
www.relationshipsawareness.com
Languages
Charity Work
Timeline
Volunteer
Veronica D Lopez

Veronica D Lopez

Entrepreneur
Encinitas,CA

Summary

Entrepreneurial and creative beauty director passionate about turning innovative ideas into tangible results. Experienced in the skin care and beauty industry from selling new products and services, and developing business opportunities.

Work History

Licensed Skin Care Therapist

Aveda
Encinitas , CA
10.2009 - Current
  • Advised clients on proper home-care regimens.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Analyzed skin condition and made appropriate product recommendations.
  • Handled busy schedules and stayed on top of key deadlines.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Informed guests of appropriate products available to increase retail sales.
  • Performed consultations for patients before scheduling treatments.
  • Fostered friendly, warm, and exceptional customer experience.

Branch Manager

Home One Mortgage
Tucson, AZ
01.2002 - 12.2023
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Intuit

Outbound Call Center
Tucson, AZ
10.2004 - 10.2008
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Presented technical presentations to clients to explain product features and benefits.
  • Collaborated with cross-functional teams to deliver successful product implementations.
  • Utilized creative problem-solving skills to overcome technical challenges in the sales process.
  • Worked with customers and engineering team to determine equipment needs and system requirements.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.

Education

Bachelor of Science - Entrepreneurship

University of Arizona, Global Campus
Tucson, AZ
05.2014

Skills

  • Management Team Leadership
  • Team Engagement
  • Develop Business Structures
  • Advertising Initiatives
  • New Business Opportunities
  • Mission and Vision
  • Social Media Digital Marketing
  • Preventive Skin Care
  • Customer Experience
  • Critical Thinking
  • Skin Condition Diagnosis and Treatment
  • Client Consultations
  • Professional Relationships
  • Customer Loyalty
  • Product and Service Knowledge
  • Makeup Application
  • Spa Retail Sales
  • Social Media Platforms
  • Staff Management

www.relationshipsawareness.com

This is a program I have developed as a philanthropist and creator to raise personal awareness in all of our relationships, focusing on the self love journey.

Languages

Spanish
Native or Bilingual

Charity Work

Veronica has excellent communication skills and strives to help other women transform and personally develop to bring them to the best version of themselves. She has had the honor of speaking and raising money for several organizations, including Carols House, the Community Resource Center, and Skate for Empowerment, an organization dedicated to empowering young women.

She recently developed her own program Relationships Awareness which focuses on the Self Love Journey and empowering journey to take women to a new level of life! Veronica hosts in person free workshops in Encinitas, CA and at One Safe Place in San Marcos, CA in English and in Spanish. Her program is the only program in Spanish dedicated to making a difference at One Safe Place.

Timeline

Licensed Skin Care Therapist

Aveda
10.2009 - Current

Intuit

Outbound Call Center
10.2004 - 10.2008

Branch Manager

Home One Mortgage
01.2002 - 12.2023

Bachelor of Science - Entrepreneurship

University of Arizona, Global Campus

Similar Profiles

  • Anaya Fuentes Cartagena

    Anaya Fuentes CartagenaAnaya Fuentes Cartagena

    Student Esthetician at AvedaStudent Esthetician at Aveda

    View Profile
  • Natalie Benson

    Natalie BensonNatalie Benson

    Laboratory Technician at AvedaLaboratory Technician at Aveda

    View Profile
  • Elena Thayne

    Elena ThayneElena Thayne

    Esthetician / Barber at AvedaEsthetician / Barber at Aveda

    View Profile
Veronica D LopezEntrepreneur