Results-driven Key Account Manager with a proven history of fostering strong client relationships and executing successful promotional activities and product launches. Expertise in data-driven decision-making and sales strategy development.
Overview
28
28
years of professional experience
Work History
Key Account Manager
ITG Brands LLC
Cottage Grove, MN
01.2023 - Current
Manage approximately 10 Key Accounts where I have established strong client relationships through consistent communication and follow-up activities.
Conduct regular in-person and virtual meetings with clients to align on business goals and strategies.
Proficient in analyzing market trends through various dashboards and CRM tools to identify opportunities for account growth and retention.
Coordinate product launches and ensure timely delivery to Retail Accounts within the Chains I manage.
Cross-functionally collaborate with Field Sales through Team meetings, Chain Groups and Playbooks to align on business needs, promotions and expectations.
Division Sales Manager
ITG Brands LLC
Minneapolis, MN
10.2018 - 12.2022
Worked for two different Divisions in my time as a Division Sales Manager, leading a team of 10-12 Sales Representatives.
Trained, coached and mentored Sales Representatives on effective selling techniques, route planning and customer engagement.
Monitored the performance of individual Sales Representatives and provided feedback on their progress.
Conducted mid-year and annual performance reviews on Sales Representatives and discussed development opportunities.
Sales Representative
ITG Brands LLC, Lorillard Tobacco
Saint Paul, MN
01.2013 - 09.2018
Managed approximately 200 chain and independent retail accounts within my territory assignment.
Tracked sales activities and managed retailer information using CRM software.
Managed contracts, ensured compliance, and coordinated new product launches.
Communicated price changes and product promotions to retail accounts effectively.
Maintained high ratings on annual performance reviews throughout my career as a Sales Representative.
District Manager/Store Manager/Cashier
Fuhr Enterprises Inc DBA BP Gas Stations
Saint Paul, MN
06.1998 - 01.2013
Oversaw daily operations across five gas station locations, ensuring smooth functioning and adherence to company standards.
Hired, trained and coached store managers and staff.
Managed product inventory, placed orders, and monitored sales activities to optimize stock levels and meet customer demand.
Handled price book data entry of new items and managed all price changes.
Met with key CPG company representatives to negotiate contracts.
Attended trade shows to identify and evaluate new products and promotional opportunities for stores.
Education
High School Diploma -
Harding Senior High School
Saint Paul, MN
06-1999
Skills
Account management
Customer relationship management
Sales strategy development
Market analysis
Product launch coordination
Data-driven decision making
Account presentations
Talent development
Training and coaching
Effective communication
Affiliations
Volunteer, Boy Scouts of America - Cub Scout Den Leader - Cottage Grove, MN (September 2013 to September 2018)