Jennifer Nagy
McKinney,TX
Summary
Outgoing Retail Associate and Manager with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
27
27
years of professional experience
Work History
Sales Associate and Pro Shop Manager
Rebel Athletic
Frisco, Texas
08.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed overstocking, restocking and inventory control procedures during shifts.
Home Daycare Provider
Home Daycare
McKinney, Texas
08.2011 - 06.2022
- Managed home environment to keep areas clean, organized and free of safety hazards.
- Built early learning skills such as color and shape recognition with hands-on activities.
- Documented children's' daily activities for parents and discussed trends to identify any necessary interventions.
- Balanced children's days between play, instruction and rest with well-designed schedules.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Dance Teacher
The Kids Dance Company
Frisco, Texas
09.2004 - 06.2019
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned routines for recitals and performances.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Communicated with students and parents in person, via email and by phone to resolve issues and answer questions.
- Maintained thorough documentation for all classes, payments and appointments.
Education
No Degree - Dance Education
The University of Akron
Akron, OHSkills
- Customer Service
- Relationship Building
- Detail-Oriented
Timeline
Sales Associate and Pro Shop Manager
Rebel Athletic
08.2020 - Current
Home Daycare Provider
Home Daycare
08.2011 - 06.2022
Dance Teacher
The Kids Dance Company
09.2004 - 06.2019
No Degree - Dance Education
The University of Akron