
Rowan University student with hands-on retail sales and customer service experience in a sporting goods environment. Experienced in product sales, POS operations, merchandise organization, and helping customers find the right products for their needs. Strong hockey background with experience working independently and in fast-paced environments.
- Guide customers in selecting and fitting hockey skates, sticks, protective equipment, apparel, and accessories tailored to individual needs.
- Provide knowledgeable product recommendations using extensive personal experience with competitive ice hockey and hockey equipment.
- Perform skate sharpening and assist with team jersey fittings and equipment needs.
- Process customer purchases and handle day-to-day sales transactions accurately.
- Maintain an organized and customer-ready pro shop, including stocking and displaying merchandise.
- Trusted to independently operate the pro shop during shifts, assisting customers and handling daily responsibilities without direct manager supervision.
- Supported bartenders and servers during busy shifts by restocking supplies, clearing tables, and maintaining organized service areas.
- Worked efficiently in a fast-paced environment while helping ensure guests received timely and attentive service.
- Maintained clean and organized dining and bar areas while assisting the team wherever needed during high-volume periods.
- Delivered customer orders accurately and on time while providing friendly and professional service.
- Handled customer payments and ensured orders were correct before delivery.
- Assisted restaurant staff with orders and other tasks during busy periods.