Residential Aide with experience in crisis intervention, verbal de-escalation, incident reporting, and shelter referral. Skilled at supporting residents in high-stress settings, maintaining safety protocols, and communicating clearly during urgent situations.
Overview
3
3
years of professional experience
Work History
Residential Aide
The Woodlands Center for New Beginnings
Newark, Ohio
05.2026 - Current
Connected clients with shelter, counseling, and safety support.
Responded to urgent calls following crisis protocols. per employer crisis procedures.
Supported tense situations with calm verbal de-escalation.
De-escalated tense situations through calm verbal support, fostering a more stable environment.
Uphheld professional boundaries while managing high-stress interventions to promote resident safety.
Documented resident observations and shift updates to ensure accurate care continuity.
Residential Aide
Cardinal Treatment Center
Chillicothe, Ohio
09.2024 - 02.2025
Applied de-escalation techniques to resolve conflicts and promote a safe environment within the facility.
Supported residents in daily living needs to enhance quality of life in supportive housing settings.
Recorded resident observations and shift notes to ensure continuity of care in care records.
Environmental Services
The Counseling Center
Portsmouth, Ohio
11.2023 - 09.2024
Executed daily environmental services in patient care areas and common spaces, ensuring compliance with health standards.
Trained new staff on sanitation procedures and equipment operation to uphold cleanliness and safety protocols.
Communicated maintenance concerns to facility management for prompt resolution, enhancing facility safety and functionality.
Applied safety protocols aligned with OSHA regulations and all applicable laws.
Maintained proper chemical storage in compliance with regulations.