Jennifer Nave
Indianapolis,IN
Summary
Precise Accounts Receivable Specialist offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Successful in managing accounts processing average of $100M+ monthly. Capable of handling shifting priorities and rapid change. Able to work individually and collaboratively in a fast-paced environment. Accustomed to handling sensitive and confidential records.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Coordinator
Stafforward working at LabCorp
08.2022 - Current
- Worked with clients all over world
- Exceeded monthly, quarterly, and yearly goals - DSO down to 40 days
- Resolved discrepancies that continue to yield multi-million dollar swing in cash flow
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
Collections Analyst I
Varite working at Salesforce
03.2020 - 02.2021
- Maintained high volume of calls and met demands of busy and productive group
- Responsible for over 200M+ in accounts.
- Negotiated to collect balance in full
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
Accounts Receivable Specialist
Envigo RMS, LLC
04.2019 - 03.2020
- Aided customers with past due accounts
- Responded to 50+ emails concerning payment
- Worked with other team members to help resolve account issues
- Processed and applied customer payments to open invoices.
Accounts Receivable Specialist
BC Forward
12.2017 - 02.2019
- Assisted in working with customers regarding past due accounts
- Set up collection emails concerning payment
- Created customer billings on weekly and monthly basis
- Applied customer payments to open invoices.
Education
Bachelors of Science in Accounting -
Indiana Wesleyan University
Indianapolis, IN01.2025
Associates Degree of Applied Science in Computer Aided Drafting -
ITT TECHNICAL INSTITUTE
Indianapolis, IN05.1999
Skills
- Accounts Receivable
- Accounts Payable
- Client Billing
- Report Preparation
- Customer Service
- Bank Reconciliation
- Multi-Tasker
- Self-starter
- Highly Organized
- Account Updating
- Account Reconciliation
- Transaction Processing
- Statement Preparation
- Collections Expertise
- Multitasking and Organization
- Credit and Collections
- Salesforce
- Microsoft Dynamics
- MS Office
- JD Edwards One World
- SAP
- Oracle
- Microsoft Office
Timeline
Accounts Receivable Coordinator
Stafforward working at LabCorp
08.2022 - Current
Collections Analyst I
Varite working at Salesforce
03.2020 - 02.2021
Accounts Receivable Specialist
Envigo RMS, LLC
04.2019 - 03.2020
Accounts Receivable Specialist
BC Forward
12.2017 - 02.2019
Bachelors of Science in Accounting -
Indiana Wesleyan University
Associates Degree of Applied Science in Computer Aided Drafting -
ITT TECHNICAL INSTITUTE
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