Jennifer Nealy
San Antonio
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Mpowerhealth
San Antonio, TX
03.2026 - Current
- Processed and submitted medical claims to insurance companies, ensuring compliance with regulations.
- Reviewed patient bills for accuracy, identifying discrepancies and resolving issues promptly.
- Utilized billing software to track payments and maintain updated records of accounts receivable.
- Communicated with healthcare providers and patients to clarify billing inquiries and resolve disputes.
- Maintained knowledge of industry trends and changes in insurance policies affecting billing practices.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Located errors and promptly refiled rejected claims.
Head Bartender
Wetmore Beachhouse
San Antonio, TX
09.2025 - 10.2026
- Trained staff on cocktail preparation and customer service standards.
- Developed seasonal drink menus to enhance guest experience.
- Managed inventory levels, ensuring timely replenishment of supplies.
- Collaborated with kitchen staff to create pairings for menu offerings.
- Provided exceptional customer service, resolving issues promptly.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Assistant Food and Beverage Director
Independence Hill Retirement Community
San Antonio, TX
06.2015 - 08.2025
- Oversaw daily operations of food and beverage services, ensuring exceptional resident satisfaction.
- Collaborated with culinary team to develop innovative menu options catering to diverse dietary needs.
- Managed inventory control systems, optimizing supply chain processes and reducing waste.
- Trained and mentored staff on best practices in service excellence and compliance standards.
- Implemented cost-saving initiatives resulting in enhanced budget management for food services.
- Collaborated with chefs to develop seasonal menus that showcased fresh ingredients and appealed to diverse clientele.
- Oversaw catering services for special events, coordinating logistics and staffing needs to ensure seamless execution of functions.
- Ensured compliance with all health department regulations, maintaining a clean and safe dining environment for guests.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
Associate of Applied Science -
Northwest Vista College
San Antonio, TXLicensed Phlebotomist - Phlebotomy
Phlebotomy Training Specialistfls
San Antonio, TX02-2026
Certified Medical Billing And Coding - Billing And Coding
CALRegional
San Antonio, TX10-2025
Skills
- HIPAA regulations adherence
- Accurate payment posting
- Claims processing
- Insurance eligibility verification
- Quality-oriented team player
- ICD-10
- Medical terminology
- CMS-1500 form processing
- Commercial and private insurance knowledge
- Specimen handling
- Sample and specimen collection
- Blood culture collection
- Quality control guidelines
- Quality assurance
- Venipuncture and capillary puncture
- Specimen collection and storage
- Sanitation and sterilization
- Butterfly venipuncture
- Multitasking
Certification
- PT - Phlebotomy Technician
Timeline
Medical Billing Specialist
Mpowerhealth
03.2026 - Current
Head Bartender
Wetmore Beachhouse
09.2025 - 10.2026
Assistant Food and Beverage Director
Independence Hill Retirement Community
06.2015 - 08.2025
Associate of Applied Science -
Northwest Vista College
Licensed Phlebotomist - Phlebotomy
Phlebotomy Training Specialistfls
Certified Medical Billing And Coding - Billing And Coding
CALRegional