Jennifer Nelson
Murfreesboro,TN
Summary
Outgoing, dependable, beertender with strong history of excellent customer service skills as well as some craft beer knowledge.
I absolutely love slinging beer and making people happy.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Tennessee Orthopedic Alliance
04.2008 - 02.2023
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Cultivated warm relationships with regular customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Beertender
Mayday Brewery
11.2012 - 09.2014
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
High School Diploma -
FRANKLIN CO HIGH SCHOOL
Skills
- Positive attitude
- Stellar Customer Service Skills
- Dependable
- Always on time
- Beer knowledge
- Retail Sales Customer Service
Timeline
Beertender
Mayday Brewery
11.2012 - 09.2014
Customer Service Representative
Tennessee Orthopedic Alliance
04.2008 - 02.2023
High School Diploma -
FRANKLIN CO HIGH SCHOOL
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