Summary
Overview
Work History
Education
Skills
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
Timeline
Generic

Jennifer Nelson

Gladstone

Summary

Experienced with managing order processing tasks to ensure smooth operations. Utilizes effective communication and organizational skills to coordinate with teams and clients. Track record of maintaining accuracy and efficiency in high-volume environments.

Professional in order management and logistics, ready to excel in this role. Proven ability to handle complex tasks with precision and deliver results under tight deadlines. Strong emphasis on teamwork and adaptability, with reliable technical skills and problem-solving abilities.

Organized employees with solid background in processing orders efficiently and accurately. Known for ensuring timely delivery and maintaining high customer satisfaction. Demonstrated skills in data entry and communication, contributing to seamless operations.

Overview

10
10
years of professional experience

Work History

Order Processor/ Meat Packer

Rainbow Packing
08.2022 - Current
  • Processed customer orders accurately and efficiently to ensure timely fulfillment.
  • Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
  • Monitored order statuses, addressing issues proactively to enhance customer satisfaction levels.

Order writer/Inventory Associate

Meijer
03.2020 - 08.2022
  • Developed and maintained accurate inventory records using inventory management systems.
  • Trained new team members on operational workflows and best practices for efficiency.
  • Analyzed sales trends to inform order decisions and optimize stock levels.
  • Led weekly meetings to assess performance metrics and set targets for team improvement.
  • Implemented process improvements that reduced order fulfillment times significantly.
  • Collaborated with cross-functional teams to streamline order processing procedures.

Server / Customer Service

Pantry Restaurant and Truck stop
05.2015 - 03.2022


  • Provided exceptional customer service in high-volume dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Trained new staff on menu knowledge and operational procedures to enhance team performance.
  • Implemented process improvements for inventory management, reducing waste and enhancing efficiency.
  • Resolved customer complaints swiftly, fostering positive dining experiences and repeat business.
  • Collaborated with kitchen staff to ensure accurate order preparation and special requests fulfillment.

Housekeeping Supervisor

Terrace Bay Hotel
05.2015 - 01.2020


  • Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
  • Trained and mentored staff on effective cleaning techniques and safety protocols.
  • Implemented quality control measures to enhance efficiency and consistency in service delivery.
  • Conducted regular inspections of guest rooms and public areas to maintain hotel standards.
  • Resolved guest complaints promptly, fostering a positive environment for both guests and staff.
  • Coordinated scheduling for housekeeping staff, optimizing labor resources for peak periods.

Education

Associate of Arts - General Education

Bay de Noc Community College
Escanaba, Michigan

EMT and Paramedic Certificate - EMT and Paramedic

MGH School of Emergency Medicine
Marquette, Michigan

Skills

  • Teamwork orientation
  • Order picking
  • Invoicing and billing
  • Sales order processing
  • Picking orders
  • Purchase order management
  • Deadline management
  • Data entry skills

HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

Volunteer at YMCA youth programs, volunteer at church, active in NA and AA Recovery community.

Timeline

Order Processor/ Meat Packer

Rainbow Packing
08.2022 - Current

Order writer/Inventory Associate

Meijer
03.2020 - 08.2022

Server / Customer Service

Pantry Restaurant and Truck stop
05.2015 - 03.2022

Housekeeping Supervisor

Terrace Bay Hotel
05.2015 - 01.2020

EMT and Paramedic Certificate - EMT and Paramedic

MGH School of Emergency Medicine

Associate of Arts - General Education

Bay de Noc Community College