Jennifer Newgard
Oregon City,OR
Summary
Dedicated victim advocate committed to delivering critical support and resources to individuals in crisis, navigating complex legal systems alongside them, and advocating for their rights, safety, and well-being.
Overview
28
28
years of professional experience
Work History
Victim Advocate
Clackamas County Victim Services
04.2025 - Current
- Provide orientation to victims in navigating the Criminal Justice System which includes Crime Victim Compensation applications, restitution forms, Victim Rights, and post-conviction notifications
- Manage a high-volume caseload with precise, timely documentation in PBK case management system
- Navigate complex relationships between victims, Deputy District Attorneys, law enforcement, hospital personnel, and community partners while maintaining consistent, high-level communication with victims and their families
- Serve as a central liaison between victims, law enforcement, prosecutors, and community partners to ensure continuity of care and clear communication
- Develop individualized safety plans and assist with restraining orders to enhance victim safety and autonomy
- Deliver immediate crisis intervention, including on-call response during and after business hours
- Notify victims of all court dates in relation to their case. Accompany victims to law enforcement interviews, District Attorney interviews, meetings, court hearings, and Grand Jury
- Provide assistance with restraining orders and conduct individually tailored safety planning
- Support the advocate volunteer program through mentorship and trainings
Doctor’s Assistant & Office Manager
Salmon Creek Clinic
01.1998 - Current
- Oversee daily clinical operations, including triage, care coordination, and management of physician follow-ups and emergent patient needs
- Serve as primary liaison between physicians, outside medical providers, and healthcare facilities, ensuring clear, accurate, and timely communication
- Lead administrative and personnel functions, including hiring, performance management, and staff transitions
- Develop, implement, and maintain clinic policies and procedures to support efficient, compliant operations
- Coordinate patient care services, including ordering imaging and lab work, preparing referrals, and connecting patients to mental health, medical, and social resources
- Manage complex provider scheduling across multiple physicians to ensure continuity of care and clinic efficiency
- Oversee billing processes and maintain accurate financial records
- Coordinate medical education programming, including scheduling student doctor preceptorships and liaising with partner medical schools
- Organize and facilitate clinic classes for diverse patient populations
- Draft and edit professional correspondence between clinic providers and external medical partners
- Maintain and manage clinic communications, including high-volume email and multi-line phone systems
- Oversee on-site apothecary operations, including inventory management and preparation of prescription botanical blends
- Execute special projects and operational initiatives in support of clinic physicians and organizational priorities
- Communication between multiple doctors and outside medical facilities
- General overview, triage, and management of doctor’s daily follow ups and emergent patient requests
Education
Bachelor of Science Degree - Sociology
Portland State University
01-2001
Skills
- Trauma-informed care
- Teamwork
- Empathy
- Problem-solving
- Understanding of Legal Process
- Organizational Skills
Timeline
Victim Advocate
Clackamas County Victim Services
04.2025 - Current
Doctor’s Assistant & Office Manager
Salmon Creek Clinic
01.1998 - Current
Bachelor of Science Degree - Sociology
Portland State University
Community Service
Safe Families for Children Oregon Chapter, Family Friend/Mom Mentor, 2023-02, 2024-03, Build trusting, supportive relationships that foster stability, encouragement, and connection, Provide essential, hands-on support including meals, respite care, and transportation to reduce barriers to care, Share practical, experience-informed guidance on parenting, recovery, and daily life management, Advocate for families navigating complex systems to access resources related to child well-being, sobriety, mental health, and safety, Accompany and support individuals during legal aid meetings and court proceedings, ensuring understanding and continuity of care.
Training (newest to oldest)
- Understanding Labor Trafficking — Department of Justice 1.5 hours | 2026
- Crime Victim & Survivor Services: Homicide Applications (CVC) — Department of Justice 1 hour | 2026
- Basic Victim Assistance Training — OVC-TTAC 17 hours | 2026
- Crime Victims’ Rights Training — Multnomah County VAP 4 hours | 2025
- Protective Orders Training — Family Justice Center 1.5 hours | 2025
- Homicide Training for Victim Advocates — Clackamas County VAP 5 hours | 2025
- Bias Crimes Training — Clackamas County District Attorney’s Office 1 hour | 2025
- Volunteer Victim Advocate Basic Training — Clackamas County VAP 40 hours | 2024