Jessica Bussard - Morris
Boulder City,NV
Summary
Compassionate advocate with expertise in trauma-informed care, client relationship management, and strategic negotiation. Proven ability to develop tailored support plans and enhance client satisfaction in challenging scenarios.
Overview
21
21
years of professional experience
Work History
Victim Advocate
Signs of Hope - RISE
Las Vegas, NV
10.2024 - Current
- Provided emotional support and resources to victims of crime, ensuring a compassionate response.
- Coordinated with law enforcement and local agencies to facilitate services for clients.
- Conducted needs assessments to tailor support plans for individual victims' circumstances.
- Served as a valuable resource for law enforcement officers by providing information on victim assistance programs and services available in the community.
- Provided crisis intervention during emergencies involving clients or local community members who were experiencing trauma related to crime exposure or victimization incidents.
- Improved access to resources for victims by conducting thorough needs assessments and connecting them with appropriate services.
Real Estate Agent and Property Manager / Owner
Award Realty - Brookie LLC
Las Vegas, NV
01.2005 - 01.2025
- Negotiated contracts, ensuring favorable terms for clients and maximizing property value.
- Conducted market analyses to advise clients on pricing strategies and investment opportunities.
- Developed comprehensive marketing plans utilizing digital platforms to enhance property visibility.
- Cultivated strong client relationships, providing personalized service and ongoing support throughout transactions.
- Streamlined processes for property showings, improving client engagement and satisfaction levels.
- Mentored junior agents, sharing best practices in sales techniques and customer service excellence.
- Implemented innovative sales strategies, increasing overall agency revenue through targeted outreach initiatives.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Communicated with clients to understand property needs and preferences.
Education
Early Childhood Education
UNLV
Las Vegas, NVSkills
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Documentation skills
- Task prioritization
- Client advocacy
- Behavior management
- Interpersonal skills
- Conflict resolution
- Professionalism
- Disability services
- Crisis intervention
- Rehabilitation services
Timeline
Victim Advocate
Signs of Hope - RISE
10.2024 - Current
Real Estate Agent and Property Manager / Owner
Award Realty - Brookie LLC
01.2005 - 01.2025
Early Childhood Education
UNLV