Jennifer Newsome
Ocean View,NJ
Summary
I have completed work in human rights development, marketing management, volunteer engagement and social media consulting/ content creation. Experienced with team leadership and operational oversight in high stress, dynamic environments. I utilize strategic planning and problem-solving to enhance team performance, and have a strong understanding of effective communication as well as conflict resolution.
Overview
4
4
years of professional experience
Work History
Crew Manager
Vineyard Vines
Avalon, NJ
04.2024 - Current
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Execute the fundamentals of “door to floor” through receiving of shipment to execution of setting new inventory
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Responsible for handling cash as well as opening/ closing procedures.
Guest Experience Lead (contract)
Lululemon
Avalon, NJ
11.2023 - 02.2024
- Continuously assessed the level of guest connection and technical product education
- Completed hours of online training covering leadership, DEI, safety precautions, encouraging supportive work environments
- Addressed team member performance and ongoing development by providing direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on experiences
- Opened and closed the store in accordance with the opening and closing procedures
Head Marketing Coordinator
Beachwood at The Dunes
Sea Isle City, NJ
07.2022 - 09.2023
- Scheduled social media posts and built a new timeline format resulting in a 60% engagement spike on Facebook and a 147% on Instagram compared to before I arrived
- Developed visually engaging marketing materials such as food and cocktails menus, event announcements, bridal advertisements and more
- Prioritized customer feedback through polls, comments and reviews to update bar/restaurant stock
- Answered general marketing department inquiries by email, phone, and mail.
Board and Volunteer Relations Assistant
Human Rights Campaign
Remote, Washington DC
12.2022 - 05.2023
- Pulled copious amounts of data to convert into weekly infographic reviews and guidelines for HRC community in order to mobilize volunteers more efficiently
- Contacted and organized potential volunteers for upcoming meetings and events
- Aided in website editing, design and layout with Craft
Wine and Spirits Educator/ Advertiser
EVOLVE Promotions
New Jersey
02.2022 - 04.2023
- Facilitate positive customer engagement in order to encourage new business and repeat orders
- Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts
- Positively represent EVOLVE Promotions and the contracted brand account
Development and Outreach Volunteer
Sexual Violence Prevention Association (SVPA)
Remote, Washington DC
04.2022 - 12.2022
- Draft and edit grant proposals, letters of intent, emails and other materials
- Research content from journal articles, books, and videos to share on LinkedIn, Facebook, Instagram
- Aid in social media content creation
- Identify, research and contact potential opportunities and partnerships
Notetaker for COP26 Symposium
GANHRI (Global Alliance Of National Human Rights Institutions)
Glasgow, Scotland
11.2021 - 11.2021
- Demonstrated high commitment to professionalism in taking notes and organizing information for various days of the COP26 Symposium
- I covered information given by the representatives of Mexico's National Human Rights Commission as well as the German Institute for Human Rights
Project Development and Content Creation Intern
Shams Community
Remote, Amman Jordan
09.2021 - 04.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Edited and transcribed content and data into new document templates to be uploaded online- focused on non-biased, respectful, and impactful prompts
- Developed series of dialogue and prompts to support positive change on both surface and deeper levels (self identity, gender-based violence, family relationships, current global affairs)
- Created educational, thought-provoking social media content for Instagram and Facebook (healthy communication tips, mental health check ins and advice)
Wine Associate
Cape May Winery
Cape May, NJ
09.2020 - 01.2021
- Enhanced customer satisfaction by providing personalized wine recommendations based on taste preferences and meal pairings.
- Educated customers on proper wine storage, serving techniques, and glassware selection to enhance their overall experience.
- Served/guided 100-350 people per shift in accordance with COVID-19 regulation and health guidelines
- Responsible for accurately handling cash, credit and other financial transactions for the business
Education
Human Rights and Diplomacy
University of Stirling
Stirling, Scotland02-2022
Skills
- Operational Efficiency
- Marketing Management
- Cross-cultural communication
- Proficient in Microsoft and Google Suite
- Strategic Vision
Professional Development
Courses taught by the United Nations Institute of Training and Research
- Leadership Skills
- Negotiation
- Public Speaking
Timeline
Crew Manager
Vineyard Vines
04.2024 - Current
Guest Experience Lead (contract)
Lululemon
11.2023 - 02.2024
Board and Volunteer Relations Assistant
Human Rights Campaign
12.2022 - 05.2023
Head Marketing Coordinator
Beachwood at The Dunes
07.2022 - 09.2023
Development and Outreach Volunteer
Sexual Violence Prevention Association (SVPA)
04.2022 - 12.2022
Wine and Spirits Educator/ Advertiser
EVOLVE Promotions
02.2022 - 04.2023
Notetaker for COP26 Symposium
GANHRI (Global Alliance Of National Human Rights Institutions)
11.2021 - 11.2021
Project Development and Content Creation Intern
Shams Community
09.2021 - 04.2022
Wine Associate
Cape May Winery
09.2020 - 01.2021
Human Rights and Diplomacy
University of Stirling