Jennifer Newsome
Ocean View,NJ
Summary
I have completed work in human rights development, marketing management, volunteer engagement and social media consulting/ content creation. Experienced with team leadership and operational oversight in high stress, dynamic environments. I utilize strategic planning and problem-solving to enhance team performance, and have a strong understanding of effective communication as well as conflict resolution.
Overview
4
4
years of professional experience
Work History
Crew Manager
Vineyard Vines
04.2024 - Current
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Execute the fundamentals of “door to floor” through receiving of shipment to execution of setting new inventory
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Responsible for handling cash as well as opening/ closing procedures.
Guest Experience Lead (contract)
Lululemon
11.2023 - 02.2024
- Continuously assessed the level of guest connection and technical product education
- Completed hours of online training covering leadership, DEI, safety precautions, encouraging supportive work environments
- Addressed team member performance and ongoing development by providing direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on experiences
- Opened and closed the store in accordance with the opening and closing procedures
Head Marketing Coordinator
Beachwood at The Dunes
07.2022 - 09.2023
- Scheduled social media posts and built a new timeline format resulting in a 60% engagement spike on Facebook and a 147% on Instagram compared to before I arrived
- Developed visually engaging marketing materials such as food and cocktails menus, event announcements, bridal advertisements and more
- Prioritized customer feedback through polls, comments and reviews to update bar/restaurant stock
- Answered general marketing department inquiries by email, phone, and mail.
Board and Volunteer Relations Assistant
Human Rights Campaign
12.2022 - 05.2023
- Pulled copious amounts of data to convert into weekly infographic reviews and guidelines for HRC community in order to mobilize volunteers more efficiently
- Contacted and organized potential volunteers for upcoming meetings and events
- Aided in website editing, design and layout with Craft
Wine and Spirits Educator/ Advertiser
EVOLVE Promotions
02.2022 - 04.2023
- Facilitate positive customer engagement in order to encourage new business and repeat orders
- Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts
- Positively represent EVOLVE Promotions and the contracted brand account
Development and Outreach Volunteer
Sexual Violence Prevention Association (SVPA)
04.2022 - 12.2022
- Draft and edit grant proposals, letters of intent, emails and other materials
- Research content from journal articles, books, and videos to share on LinkedIn, Facebook, Instagram
- Aid in social media content creation
- Identify, research and contact potential opportunities and partnerships
Notetaker for COP26 Symposium
GANHRI (Global Alliance Of National Human Rights Institutions)
11.2021 - 11.2021
- Demonstrated high commitment to professionalism in taking notes and organizing information for various days of the COP26 Symposium
- I covered information given by the representatives of Mexico's National Human Rights Commission as well as the German Institute for Human Rights
Project Development and Content Creation Intern
Shams Community
09.2021 - 04.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Edited and transcribed content and data into new document templates to be uploaded online- focused on non-biased, respectful, and impactful prompts
- Developed series of dialogue and prompts to support positive change on both surface and deeper levels (self identity, gender-based violence, family relationships, current global affairs)
- Created educational, thought-provoking social media content for Instagram and Facebook (healthy communication tips, mental health check ins and advice)
Wine Associate
Cape May Winery
09.2020 - 01.2021
- Enhanced customer satisfaction by providing personalized wine recommendations based on taste preferences and meal pairings.
- Educated customers on proper wine storage, serving techniques, and glassware selection to enhance their overall experience.
- Served/guided 100-350 people per shift in accordance with COVID-19 regulation and health guidelines
- Responsible for accurately handling cash, credit and other financial transactions for the business
Education
Human Rights and Diplomacy
University of Stirling
Stirling, Scotland02-2022
Skills
- Operational Efficiency
- Marketing Management
- Cross-cultural communication
- Proficient in Microsoft and Google Suite
- Strategic Vision
Professional Development
Courses taught by the United Nations Institute of Training and Research
- Leadership Skills
- Negotiation
- Public Speaking
Timeline
Crew Manager
Vineyard Vines
04.2024 - Current
Guest Experience Lead (contract)
Lululemon
11.2023 - 02.2024
Board and Volunteer Relations Assistant
Human Rights Campaign
12.2022 - 05.2023
Head Marketing Coordinator
Beachwood at The Dunes
07.2022 - 09.2023
Development and Outreach Volunteer
Sexual Violence Prevention Association (SVPA)
04.2022 - 12.2022
Wine and Spirits Educator/ Advertiser
EVOLVE Promotions
02.2022 - 04.2023
Notetaker for COP26 Symposium
GANHRI (Global Alliance Of National Human Rights Institutions)
11.2021 - 11.2021
Project Development and Content Creation Intern
Shams Community
09.2021 - 04.2022
Wine Associate
Cape May Winery
09.2020 - 01.2021
Human Rights and Diplomacy
University of Stirling
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