Detail-oriented team player with strong organizational skills. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Library Technician
Backstage Library Works
Stanford, CA
12.2023 - 02.2024
Adhere to proper materials handling guidelines to ensure preservation of library materials.
Identify and efficiently match and comparisons between each volume and its corresponding metadata.
Carefully verify shelf-list order of each volume following appropriate guidelines
Safely relocate and inter-file materials from storage into main special collections area.
Streamlined and increased book production by 150-200% by maintaining organized inventory.
Librarian II
Santa Clara County Library District
Campbell, CA
04.2022 - 11.2023
Performed and presented Storytime, Outreach, and Bibliographic instruction.
Created and supervised programs and activities to promote library usage and literacy
Trained subordinate staff and volunteers.
Trains library patrons in use of digital resources
Provide patron services such as readers’ advisory, answering reference questions, and locating items.
Regularly evaluate and update library collection, selecting and discarding damaged/worn library materials
Enhanced library user experience by effectively organizing and maintaining diverse collection of resources.
Passed employers Vietnamese fluency exam for Bilingual II pay.
Trust & Safety Analyst
Accenture
San Jose, CA
01.2022 - 01.2023
Identified and reviewed potential security violations.
Collaborated across teams, trained new hires, and participated in hiring committees.
Investigated incidents, determining root causes, and implementing corrective actions.
Processed and prevented 100 violating applications from being published to Google Play store daily.
Contributed to positive work environment through proactive collaboration with colleagues on cross-functional teams
Library Aide
San Jose Public Library
San Jose, CA
06.2016 - 09.2022
Performed and presented Storytime, Outreach, and Bibliographic instruction.
Handled circulation duties.
Created over 100 original STEAM instructions for the Education and Programming Services unit.
Recorded data using Excel and Sheets
Taught educational workshops to educations and children.
Led multiple successful public events such as Storytime, outreach, and workshops by providing logistical support and promoting for the Maker[Space]Ship
Provided essential clerical support through tasks such as data entry, filing, processing interlibrary loans requests, and updating patron records.
Librarian
Carden Academy on Almaden
San Jose, CA
01.2019 - 12.2021
Manage and maintain library materials, files, records, and reports.
Created programs and activities to promote library usage and literacy (4 Scholastic Book Fairs and 2 virtual author visits)
Implemented innovative marketing strategies to promote library services, leading to increased usage among student population.
Purchase, catalog, and process new library materials.
Drove expansion of library collections with research and acquired new library materials in response to student and faculty needs.
Collaborated with peers to promote library events and entice parent cooperation.
Delivered personalized reader's advisory services based on individual preferences, fostering a love of reading among students.
Teacher
Hidden Talent Art Studio
San Jose, CA
01.2016 - 01.2019
Taught fine arts, managed classroom materials, and addressed student and parent queries.
Differentiated instruction to accommodate diverse learning needs, ensuring each student equal opportunity for success.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Youth Leader
Vietnamese Eucharistic Youth Movement
San Jose, CA
09.2009 - 09.2017
Supervised and educated children in Vietnamese history and culture.
Supported student physical, mental, and social development using classroom games and activities.
Maintained facility organization and collaborated on lesson plans.
Served as positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
Education
Masters of Library And Information Science -
San Jose State University
San Jose
08.2018
Bachelor of Arts - English Literature, Education
University of California
Davis
06.2014
Skills
Sierra LSP, Alexandria LS, Horizon ILS
iPage & RefChat
Microsoft 365
Google
Zoom
Speak, Read, and Write Vietnamese
Reading and teaching
Outreach and Program Promotion
Attention to Detail
Teamwork and Collaboration
CPR certified
Team Collaboration
Library event planning
Problem-Solving
Timeline
Library Technician
Backstage Library Works
12.2023 - 02.2024
Librarian II
Santa Clara County Library District
04.2022 - 11.2023
Trust & Safety Analyst
Accenture
01.2022 - 01.2023
Librarian
Carden Academy on Almaden
01.2019 - 12.2021
Library Aide
San Jose Public Library
06.2016 - 09.2022
Teacher
Hidden Talent Art Studio
01.2016 - 01.2019
Youth Leader
Vietnamese Eucharistic Youth Movement
09.2009 - 09.2017
Masters of Library And Information Science -
San Jose State University
Bachelor of Arts - English Literature, Education
University of California
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