Valerie Arroyo

• Develop and maintain inclusive collections to match every library user with their needed resource, or every reader the perfect book.
• Perform reader's advisory and engage in all aspects of day-to-day operations of the library.
• Confidently maintain and balance library's annual budget.
• Conduct outreach to attract new patrons and broaden the reach of the Harwich Port Library community.
• Create engaging content to publicize and promote the library through social media and marketing.
• Lead a team of volunteers and work with library board of trustees and stakeholders to achieve library goals and objectives.
• Create and collaborate on programming to meet the needs of users.
• Plan fundraising activities to maintain and supplement library budget

Accomplishments:

• Oversaw increase in circulation, program attendance, and patron visits to the children's room year over year.
• Awarded Rotary Club Grant to establish a youth-centered, STEAM-focused library of things
• Collaborated with Reference and Adult Services to put together successful LSTA grant application to increase food and nutrition programming in the Falmouth community with special focus on school-aged children and those experiencing food insecurity.

Responsibilities

• Managed department,supervised staff of six employees, and collaborated as a member of the children's room team.
• Developed, implemented, and oversaw children’s room programs.
• Maintained budget and statistics.
• Developed, maintained, and assessed collections to ensure goal of meeting the needs of all children.
• Marketed library services through social media, press releases, posters, signage, and public relations.
• Implemented technology and advised patrons on its use.
• Collaborated and coordinated with community partners to perform outreach, maintain services, and improve offerings.
• Performed reader’s advisory, Engage in the day-to-day operations of a busy and dynamic children’s room.

Accomplishments:

• Oversaw 40%+ sales increase during the pandemic (2021).
• Built a store website with performance statistics stronger than the industry average.
• Coordinated and planned successful events including fundraisers with The Sampson Fund, ARL, Harry Potter Midnight Parties, Scholastic Summer Reading Road Trip, and more.
• Planned, implemented, and oversaw conversion of the book store to a point-of-sale inventory system.
• Created and submitted successful grant application to author James Patterson resulting in the selection of The Brewster Book Store as one of fifty-five grant recipients in the country.

Responsibilities:

• Evaluated and selected backlist and frontlist titles and placed orders through publishers and vendors.
• Engaged in public relations, established community partners, and collaborated on projects, programs, and events.
• Provided readers’ advisory services in-person, by phone, email, and online.
• Coordinated with bookkeeper to maintain budget.
• Organized and planned events and in-store promotions.
• Maintained website and social media pages.
• Managed and trained a staff of 10-15 part-time employees.
• Maintained and updated the point-of-sale inventory system along with book store technology and equipment.