Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Norton

Andover,MN

Summary

Seeking a position where problem solving and research skills will be of benefit to a growth oriented company. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

25
25
years of professional experience

Work History

Travel Agent

Riverdale Star Travel
10.2005 - Current
  • Produced a variety of travel itineraries with different tour operators to provide customers amazing vacations throughout the world using popular tour operators, WORLDSPAN and Client Base.
  • Designed personalized vacation experiences based on thorough understanding of each client's interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Excelled in a remote work environment by being self-motivated and result driven.

Travel Consultant

Northtown Travel
07.2002 - 10.2005
  • Earned Top Dog honors with MLT Vacations in booking vacation packages with excellent customer service

International Reservationist

Centrav
02.2001 - 10.2001
  • Helped travel agents in a quick moving atmosphere making reservations for international travel on WORLDSPAN

Reservationist

Mark Travel
10.1999 - 02.2001
  • Cross trained between Transglobal, Sun Country and Funjet Vacations in booking vacations with efficient customer service in a very fast paced environment

Education

Associate of Applied Science - Paralegal

Minnesota School of Business
06.2009

Bachelors of Science - Criminal Justice Administration

University of Phoenix
07.2007

Associates in Arts Degree -

Anoka Ramsey Community College
Coon Rapids, MN
05.2002

Skills

  • Research methods in the criminal justice system
  • Microsoft Office applications
  • Customer service skills
  • Communication skills
  • Sales techniques
  • Typing
  • Team player
  • Critical Thinking
  • Relationship Building
  • Travel research
  • Customer Referrals

Timeline

Travel Agent

Riverdale Star Travel
10.2005 - Current

Travel Consultant

Northtown Travel
07.2002 - 10.2005

International Reservationist

Centrav
02.2001 - 10.2001

Reservationist

Mark Travel
10.1999 - 02.2001

Bachelors of Science - Criminal Justice Administration

University of Phoenix

Associates in Arts Degree -

Anoka Ramsey Community College

Associate of Applied Science - Paralegal

Minnesota School of Business

Similar Profiles

CREATE PROFILE
Jennifer Norton