Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jennifer Oberender

Toddville,MD

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

7
7
years of professional experience

Work History

Customer service

Pioneer Sports
Cambridge, MD
06.2008 - 08.2010
  • Operated a cash register for cash, check and credit card transactions with 99% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Communicated clear expectations and goals to each team member.
  • Actively pursued personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Preserved a perfect attendance record for all months.

Wirer

Egide USA
Cambridge, MD
11.2014 - 07.2015
Wired parts on assembly line

Education

High School Diploma - undefined

Cambridge South Dorchester High School
2008

Skills

  • Customer-oriented
  • Active listening skills
  • Consistently meets sales goals
  • Credit card transactions
  • Retail sales
  • Stocking
  • Motivated team player
  • Shipment processing

Hobbies

Fishing, Hunting, Water business

Timeline

Wirer

Egide USA
11.2014 - 07.2015

Customer service

Pioneer Sports
06.2008 - 08.2010

High School Diploma - undefined

Cambridge South Dorchester High School
Jennifer Oberender