Jennifer Oberender
Toddville,MD
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
7
7
years of professional experience
Work History
Customer service
Pioneer Sports
Cambridge, MD
06.2008 - 08.2010
- Operated a cash register for cash, check and credit card transactions with 99% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Followed merchandising guidelines to present visually appealing displays.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Communicated clear expectations and goals to each team member.
- Actively pursued personal learning and development opportunities.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Preserved a perfect attendance record for all months.
Wirer
Egide USA
Cambridge, MD
11.2014 - 07.2015
Wired parts on assembly line
Education
High School Diploma - undefined
Cambridge South Dorchester High School
2008
Skills
- Customer-oriented
- Active listening skills
- Consistently meets sales goals
- Credit card transactions
- Retail sales
- Stocking
- Motivated team player
- Shipment processing
Hobbies
Fishing, Hunting, Water business
Timeline
Wirer
Egide USA
11.2014 - 07.2015
Customer service
Pioneer Sports
06.2008 - 08.2010
High School Diploma - undefined
Cambridge South Dorchester High School