Jennifer Oliveira
Worcester,MA
Summary
Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Assistant
Green Living Cleaning Services
2021.08 - 2022.05
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Operations Specialist
Go Express
2022.04 - 2022.11
- Collected, arranged, and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Motivated and trained employees to maximize team productivity.
- Developed and updated tracking spreadsheets using [Google drive].
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Assisted various departments with change by communicating new improvement plans and expectations.
Dog Pet Sitter
The Grateful Dog Training And Daycare
2022.05 - 2023.02
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Gave medication to pets following guidelines from owners.
- Communicated professionally with pet owners via phone, email, and text.
Mentor- CMA
Grafton Job Corps Center
2023.10 - 2023.11
Education
Certification - Certified Medical Assistant
Grafton Job Corps, MA
Grafton, MA12.2023
High School Diploma -
De Anza High School
Richmond, CA06.2021
Skills
- Project Management
- Human Relations
- HIPAA Compliance
- Inventory Management
- Medical Terminology
- Specimens Collection and Processing
- Vital Sign Monitoring
- Phlebotomy
- Safety Protocols
- Behavior Monitoring
- Smartphone Usage
- Pet Sitting
- Schedule Coordination
- Logistics Management
- Improvement Plan Knowledge
- Unified Communications Integration
Certification
- CMA - Certified Medical Assistant
- MHCT
- HIPAA
- FEMA
- CPR/AED/Aid
- MAB
- CST
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Mentor- CMA
Grafton Job Corps Center
2023.10 - 2023.11
Dog Pet Sitter
The Grateful Dog Training And Daycare
2022.05 - 2023.02
Operations Specialist
Go Express
2022.04 - 2022.11
Personal Assistant
Green Living Cleaning Services
2021.08 - 2022.05
Certification - Certified Medical Assistant
Grafton Job Corps, MA
High School Diploma -
De Anza High School
- CMA - Certified Medical Assistant
- MHCT
- HIPAA
- FEMA
- CPR/AED/Aid
- MAB
- CST
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