Support multiple school positions in various departments including but not limited to: Teaching, Main Office/Administration, Library, Special Education & Security.
Develop, select and modify instructional plans and materials to meet the needs of all students.
Keep students on-task with proactive behavior reinforcement strategies.
Utilize educational technology tools & equipment to enhance lesson delivery and student participation.
Adapt quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Substitute Teacher
VBSCP
05.2024 - 08.2025
Worked in both Elementary & High Schools within school district, providing substitute teaching services across multiple grade levels and subjects.
Filled in for positions both as Substitute teacher & Teacher Assistant in Special Education Depts.
Wilton Cake Decorating Instructor
AC Moore Corporate
Virginia Beach, VA
04.2008 - 03.2020
16 years experience teaching all ages/grade levels including senior citizens, in the field of cake decorating & candy making arts -from basic to advanced level.
Instructed an average of 15-20 students per subject class within a classroom setting.
Taught basic to advanced fundamentals of professional cake decorating.
Followed the prescribed course(s) outlines & used instructional material provided by The Wilton School of Cake Decorating.
Provided instruction according to the class meeting schedule and instructional hours established for each session.
Assisted students toward the successful completion of course(s) by providing outreach, guidance, and timely feedback.
Completed yearly Continuing Education & recertification by The Wilton School of Cake Decorating (Chicago, IL) to maintain certified status.
Customer Service & Operations Associate
AC Moore Corporate
Virginia Beach, VA
04.2008 - 03.2020
Maintained a high level of product knowledge, providing accurate information to customers daily.
Managed multiple customer inquiries simultaneously, ensuring timely and accurate responses.
Answered customer telephone calls promptly to avoid on-hold wait times.
Handled customer complaints professionally to provide satisfactory outcomes and positive feedback.
Helped large volume of customers every day with focus on customer satisfaction.
Trained new staff on company policies and service protocols, enhancing team performance.
Education
Bachelor of Science - Marketing
Pennsylvania State University
University Park, PA
12-1998
Skills
Knowledgeable in following database systems & classroom equipment: