Jennifer Ortega
Eloy,AZ
Summary
Accomplished Probation Officer offering 20 years of experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies, and behavioral health. Resourceful team player. Possess strengths in analytical problem solving as well as verbal and written communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Report Writer- Probation Officer
Pinal County Juvenile Court Services
Casa Grande , AZ
01.2024 - Current
- Perform investigations and monitor youth's compliance with court ordered supervision.
- Complete investigation with youth and parents/guardians to create a pre-disposition report for the court with appropriate recommendation regarding disposition of the youth.
- Complete the Arizona Youth Risk Assessment (AZYAS) to provide a risk score to the court and assist in the disposition recommendation.
Standard Probation Officer
Pinal County Juvenile Court Services
Casa Grande , AZ
02.2016 - 12.2023
- Monitored activity of probationers to ensure compliance with court-ordered terms and conditions.
- Developed case management plans for offenders, including referrals to community resources and services.
- Conducted home visits to monitor compliance with case plan goals and court ordered release conditions.
- Provided guidance and support to probationers on issues related to substance abuse, mental health, education, and job training.
- Maintained detailed records of client progress in accordance with departmental guidelines.
- Assessed risk levels for each offender by evaluating factors such as prior criminal history and personal characteristics.
- Facilitated communication between probationers, their families, employers, law enforcement officers, attorneys, social workers, and other stakeholders involved in the process.
- Collaborated with local schools to provide educational opportunities for juvenile offenders.
- Arranged drug tests for clients at regular intervals to monitor sobriety levels.
- Prepared reports summarizing activities conducted during supervision period.
- Enforced sanctions against those who fail to meet established requirements or goals set forth by the court.
- Created, organized and maintained files, case notes and electronic databases.
- Arrested and transported probationers in violation to ensure compliance with court protocol.
Report Writer-Probation Officer
Pinal County Juvenile Court Services
Florence , AZ
06.2008 - 02.2016
- Performed investigations and monitored youth's compliance with court ordered supervision.
- Complete investigation with youth and parents/guardians to create a pre-disposition report for the court with appropriate recommendation regarding disposition of youth.
- Attend court hearings as needed
Casa Coordinator
Pinal County Juvenile Court Services
Florence , AZ
05.2007 - 06.2008
- Assist with volunteer management, including recruitment, training, supervision, assessment, case assignment.
- Assist in identifying, building collaborations with, and referring CASAs to appropriate community resource agencies.
- Attend and participate in staff meetings, including program development and strategic planning sessions.
- Partner with Program Supervisor and other CASA Coordinators to develop and implement public relations, marketing , recruitment, and community outreach/education plans.
- Serves as a liaison between CASA Coordinator and other groups and agencies to facilitate communication.
Safe School Probation Officer
Pinal County Juvenile Court Services
Florence , AZ
10.2003 - 05.2007
- Provided Law Related Education to students in the classroom.
- Developed lesson plans to provide Law Related Education to students.
- Assisted in providing a safe school environment by participating in school events.
- Provided mentoring and guidance to youth on probation and other youth who exhibited behavioral issues.
- Performed other probation officer duties as requested.
Education
Bachelor of Arts - Criminal Justice
Northern Arizona University
Flagstaff, AZ01-2003
Skills
- Report Writing
- Effective Communication- oral and written
- Teamwork and Collaboration
- Self Motivation
- Professionalism
- Multitasking
- Attention to Detail
- Proficient typing
- Reliability
- Adaptability and Flexibility
- Active Listening
- Audience adaptation
Languages
English
Professional
Spanish
Professional
Certification
- Arizona Probation Officer Certification Academy- certification
- Defensive Tactics- certification
- Thrive Instructor
- Motivational Interviewing and Evidence Based Practices
- Arizona Youth Assessment System (AZYAS)
- Various job-related trainings, Ethics, Blood Borne Pathogens, Workplace Harassment, Defensive Driving, Internet Safety, Prison Rape Elimination Act (PREA), Law Related Education.
Timeline
Report Writer- Probation Officer
Pinal County Juvenile Court Services
01.2024 - Current
Standard Probation Officer
Pinal County Juvenile Court Services
02.2016 - 12.2023
Report Writer-Probation Officer
Pinal County Juvenile Court Services
06.2008 - 02.2016
Casa Coordinator
Pinal County Juvenile Court Services
05.2007 - 06.2008
Safe School Probation Officer
Pinal County Juvenile Court Services
10.2003 - 05.2007
Bachelor of Arts - Criminal Justice
Northern Arizona University
- Arizona Probation Officer Certification Academy- certification
- Defensive Tactics- certification
- Thrive Instructor
- Motivational Interviewing and Evidence Based Practices
- Arizona Youth Assessment System (AZYAS)
- Various job-related trainings, Ethics, Blood Borne Pathogens, Workplace Harassment, Defensive Driving, Internet Safety, Prison Rape Elimination Act (PREA), Law Related Education.
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