Jennifer Ortega
Chicago,IL
Summary
Dynamic and detail-oriented professional with extensive experience at Choppers and Kmart. Proven expertise in cash handling and customer service, fostering strong relationships to drive repeat business. Recognized for maintaining composure in high-pressure situations while delivering exceptional support and visual merchandising to enhance store appeal. Bilingual with a strong work ethic.
Overview
2
2
years of professional experience
Work History
Cashier
Choppers
02.2018 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Kmart, Sears Holding
11.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business's.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Marine Leadership Academy At Ames
Chicago, IL06.2019
Skills
- Cash register operation
- Cash handling
- Sales reporting
- Visual merchandising
- Customer service
- Attention to detail
- Customer assistance
- Patience and empathy
- Work ethic and integrity
- Retail merchandising
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Choppers
02.2018 - 03.2020
Sales Associate
Kmart, Sears Holding
11.2017 - 02.2018
High School Diploma -
Marine Leadership Academy At Ames
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