Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Hi, I’m

Jennifer Ortiz

Vallejo,CA

Summary

Dedicated and detail-oriented Administrative Assistant seeking a challenging position to leverage the organizational skills, attention to detail, and commitment to maintaining a secure and efficient office environment. Eager to contribute to the smooth functioning of any public service agency operations by providing exceptional administrative support and ensuring seamless coordination between departmental units. Committed to upholding the highest standards of confidentiality, professionalism, and integrity while assisting in critical administrative functions.

Overview

10
years of professional experience

Work History

Jury Services - Solano Superior Court

Legal Procedures Clerk II
03.2017 - Current

Job overview

  • Determine the approximate number of jurors needed to summon for 100% of divisions of Superior court of Solano County
  • Order summons and adjust number of jurors as requested by the Division Judges
  • Conduct juror orientation in multiple court locations, as often as four times per week
  • Process juror attendance & payroll records, including the preparation of over 1,000 payroll documents and the verification of over five hundred juror compensation requisitions each month
  • Prepare daily weekly and monthly reports
  • Onboard 100% of clerical support staff for Jury Services Department
  • Improved case management efficiency by maintaining an up-to-date database of client information.

Superior Court Of California, County Of Solano

Legal Procedures Clerk II
02.2017 - 04.2020

Job overview

  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Tracked and Completed approx. 45 Juvenile Intra-County transfers per month
  • Enhanced communication between legal team members by establishing a centralized email distribution list for case updates.

Inpatient Psychiatry Service - Boston Childrens Hospital

Admissions Coordinator/Resource Specialist
02.2014 - 03.2014

Job overview

  • Managed 100% of all new patient admissions & Discharges Approx. 75+ per month -including screening & referring potential patients to the medical director & attending psychiatrist for admission
  • Interfaced with the consult liaison service, emergency department, insurance providers, outside behavioral health institutions, and community crisis teams to facilitate admission/Discharge process for patients and families
  • In collaboration with a multidisciplinary team counseled patients & families on appropriate transitional services and provide direct assistance in obtaining community resources
  • Developed and maintained information files and fostered relationships with internal hospital services and various mental health agencies within the community.
  • Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency & reducing patient wait time 30%.

Education

Northeastern University
Boston

Some College (No Degree) from Criminal Justice- Human services

University Overview

Skills

  • Database Entry
  • Quality Control
  • Legal Research
  • Correspondence Writing
  • Document Preparation
  • Project/ Contract Management
  • Client Relations
  • Case Management
  • Electronic Records management
  • Legal Procedure
  • Staff Development
  • Calendar Management

Personal Information

Personal Information
Title: Legal Assistant

Timeline

Legal Procedures Clerk II
Jury Services - Solano Superior Court
03.2017 - Current
Legal Procedures Clerk II
Superior Court Of California, County Of Solano
02.2017 - 04.2020
Admissions Coordinator/Resource Specialist
Inpatient Psychiatry Service - Boston Childrens Hospital
02.2014 - 03.2014
Northeastern University
Some College (No Degree) from Criminal Justice- Human services
Jennifer Ortiz